CVE-2010-1910
Summary
| CVE | CVE-2010-1910 |
|---|---|
| State | PUBLISHED |
| Assigner | mitre |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2010-05-12 11:46:31 UTC |
| Updated | 2026-04-29 01:13:23 UTC |
| Description | The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields. |
Risk And Classification
CVSS v2.0 Breakdown
Access Vector
NetworkAccess Complexity
HighAuthentication
NoneConfidentiality
PartialIntegrity
PartialAvailability
PartialAV:N/AC:H/Au:N/C:P/I:P/A:P
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Consona | Consona Dynamic Agent | - | - | enterprise | All |
| Application | Consona | Consona Dynamic Agent | - | - | marketing | All |
| Application | Consona | Consona Dynamic Agent | - | - | support | All |
| Application | Consona | Consona Live Assistance | All | All | All | All |
| Application | Consona | Consona Subscriber Assistance | All | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| SecurityFocus | af854a3a-2127-422b-91ae-364da2661108 | www.securityfocus.com | |
| Wintercore releases an advisory for Consona products. | af854a3a-2127-422b-91ae-364da2661108 | wintercore.com | |
| www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf | af854a3a-2127-422b-91ae-364da2661108 | www.consona.com | Patch, Vendor Advisory |
| VU#602801 - Consona (formerly SupportSoft) Intelligent Assistance Suite (IAS) cross-site scripting, ActiveX, and Repair Service vulnerabilities | af854a3a-2127-422b-91ae-364da2661108 | www.kb.cert.org | Patch, US Government Resource |
| Multiple Consona Products Password Reset Security Bypass Vulnerability | af854a3a-2127-422b-91ae-364da2661108 | www.securityfocus.com | |
| Consona CRM Suite Password Reset and Cross-Site Scripting Vulnerabilities - Advisories - Community | af854a3a-2127-422b-91ae-364da2661108 | secunia.com | Vendor Advisory |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.