CVE-2010-3476

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Summary

CVECVE-2010-3476
StatePUBLISHED
Assignermitre
Source PriorityCVE Program / NVD first with legacy fallback
Published2010-09-20 22:00:04 UTC
Updated2026-04-29 01:13:23 UTC
DescriptionOpen Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

Risk And Classification

Primary CVSS: v2.0 5 from [email protected]

AV:N/AC:L/Au:N/C:N/I:N/A:P

Problem Types: CWE-20 | n/a

CVSS v2.0 Breakdown

Access Vector
Network
Access Complexity
Low
Authentication
None
Confidentiality
None
Integrity
None
Availability
Partial

AV:N/AC:L/Au:N/C:N/I:N/A:P

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Otrs 2.3.1 All All All
Application Otrs Otrs 2.3.2 All All All
Application Otrs Otrs 2.3.3 All All All
Application Otrs Otrs 2.3.4 All All All
Application Otrs Otrs 2.3.5 All All All
Application Otrs Otrs 2.4.1 All All All
Application Otrs Otrs 2.4.2 All All All
Application Otrs Otrs 2.4.3 All All All
Application Otrs Otrs 2.4.4 All All All
Application Otrs Otrs 2.4.5 All All All
Application Otrs Otrs 2.4.6 All All All
Application Otrs Otrs 2.4.7 All All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Na N/a affected n/a Not specified

References

ReferenceSourceLinkTags
OTRS Script Insertion and Denial of Service Vulnerabilities - Secunia.com af854a3a-2127-422b-91ae-364da2661108 secunia.com Vendor Advisory
OTRS::Email Management::Trouble Ticket System::OTRS Security Advisory 2010-02 af854a3a-2127-422b-91ae-364da2661108 otrs.org Vendor Advisory
Malformed Request af854a3a-2127-422b-91ae-364da2661108 www.securityfocus.com
IBM X-Force Exchange af854a3a-2127-422b-91ae-364da2661108 exchange.xforce.ibmcloud.com
[security-announce] SUSE Security Summary Report: SUSE-SR:2010:024 af854a3a-2127-422b-91ae-364da2661108 lists.opensuse.org
CVE-2010-2080 af854a3a-2127-422b-91ae-364da2661108 security-tracker.debian.org
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

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