CVE-2010-4071
Summary
| CVE | CVE-2010-4071 |
|---|---|
| State | PUBLISHED |
| Assigner | mitre |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2011-01-20 19:00:05 UTC |
| Updated | 2026-04-29 01:13:23 UTC |
| Description | Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail. |
Risk And Classification
CVSS v2.0 Breakdown
Access Vector
NetworkAccess Complexity
HighAuthentication
NoneConfidentiality
NoneIntegrity
PartialAvailability
NoneAV:N/AC:H/Au:N/C:N/I:P/A:N
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Otrs | Otrs | 2.4.1 | All | All | All |
| Application | Otrs | Otrs | 2.4.2 | All | All | All |
| Application | Otrs | Otrs | 2.4.3 | All | All | All |
| Application | Otrs | Otrs | 2.4.4 | All | All | All |
| Application | Otrs | Otrs | 2.4.5 | All | All | All |
| Application | Otrs | Otrs | 2.4.6 | All | All | All |
| Application | Otrs | Otrs | 2.4.7 | All | All | All |
| Application | Otrs | Otrs | 2.4.8 | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| OTRS::Email Management::Trouble Ticket System::OTRS Security Advisory 2010-03 | af854a3a-2127-422b-91ae-364da2661108 | otrs.org | Vendor Advisory |
| OTRS AgentTicketZoom Script Insertion Vulnerability - Advisories - Community | af854a3a-2127-422b-91ae-364da2661108 | secunia.com | Vendor Advisory |
| 342687 – (CVE-2010-4071) <www-apps/otrs-3.0.10: XSS vulnerabilities (CVE-2010-4071,CVE-2011-1518) | af854a3a-2127-422b-91ae-364da2661108 | bugs.gentoo.org | |
| [security-announce] SUSE Security Summary Report: SUSE-SR:2010:024 | af854a3a-2127-422b-91ae-364da2661108 | lists.opensuse.org | |
| VuXML: OTRS -- Multiple XSS and denial of service vulnerabilities | af854a3a-2127-422b-91ae-364da2661108 | www.vuxml.org | |
| www.osvdb.org/68882 | af854a3a-2127-422b-91ae-364da2661108 | www.osvdb.org | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.