CVE-2013-3551

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Summary

CVECVE-2013-3551
StatePUBLIC
Assigner[email protected]
Source PriorityCVE Program / NVD first with legacy fallback
Published2020-02-21 16:15:00 UTC
Updated2020-02-26 19:34:00 UTC
DescriptionKernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Risk And Classification

Problem Types: CWE-200

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All
Application Otrs Otrs Itsm All All All All
Application Otrs Otrs Itsm All All All All

References

ReferenceSourceLinkTags
Mageia Advisory: MGASA-2013-0196 - Updated otrs package fixes security vulnerabilities MISC advisories.mageia.org Third Party Advisory
471096 – (CVE-2013-3551) <www-apps/otrs-3.2.7: Ticket Split Mechanism Vulnerability (CVE-2013-3551) MISC bugs.gentoo.org Issue Tracking, Third Party Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis
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