CVE-2014-1471
Summary
| CVE | CVE-2014-1471 |
|---|---|
| State | PUBLISHED |
| Assigner | mitre |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2014-02-04 21:55:05 UTC |
| Updated | 2026-04-29 01:13:23 UTC |
| Description | SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL. |
Risk And Classification
Primary CVSS: v2.0 7.5 from [email protected]
AV:N/AC:L/Au:N/C:P/I:P/A:P
EPSS: 0.016170000 probability, percentile 0.818930000 (date 2026-05-04)
Problem Types: CWE-89 | n/a
CVSS v2.0 Breakdown
Access Vector
NetworkAccess Complexity
LowAuthentication
NoneConfidentiality
PartialIntegrity
PartialAvailability
PartialAV:N/AC:L/Au:N/C:P/I:P/A:P
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Otrs | Otrs | 3.1.0 | All | All | All |
| Application | Otrs | Otrs | 3.1.1 | All | All | All |
| Application | Otrs | Otrs | 3.1.10 | All | All | All |
| Application | Otrs | Otrs | 3.1.11 | All | All | All |
| Application | Otrs | Otrs | 3.1.13 | All | All | All |
| Application | Otrs | Otrs | 3.1.14 | All | All | All |
| Application | Otrs | Otrs | 3.1.15 | All | All | All |
| Application | Otrs | Otrs | 3.1.16 | All | All | All |
| Application | Otrs | Otrs | 3.1.17 | All | All | All |
| Application | Otrs | Otrs | 3.1.18 | All | All | All |
| Application | Otrs | Otrs | 3.1.2 | All | All | All |
| Application | Otrs | Otrs | 3.1.3 | All | All | All |
| Application | Otrs | Otrs | 3.1.4 | All | All | All |
| Application | Otrs | Otrs | 3.1.5 | All | All | All |
| Application | Otrs | Otrs | 3.1.6 | All | All | All |
| Application | Otrs | Otrs | 3.1.7 | All | All | All |
| Application | Otrs | Otrs | 3.1.8 | All | All | All |
| Application | Otrs | Otrs | 3.1.9 | All | All | All |
| Application | Otrs | Otrs | 3.2.0 | All | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta1 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta2 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta3 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta4 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta5 | All | All |
| Application | Otrs | Otrs | 3.2.0 | rc1 | All | All |
| Application | Otrs | Otrs | 3.2.1 | All | All | All |
| Application | Otrs | Otrs | 3.2.10 | All | All | All |
| Application | Otrs | Otrs | 3.2.2 | All | All | All |
| Application | Otrs | Otrs | 3.2.3 | All | All | All |
| Application | Otrs | Otrs | 3.2.4 | All | All | All |
| Application | Otrs | Otrs | 3.2.5 | All | All | All |
| Application | Otrs | Otrs | 3.2.6 | All | All | All |
| Application | Otrs | Otrs | 3.2.7 | All | All | All |
| Application | Otrs | Otrs | 3.2.8 | All | All | All |
| Application | Otrs | Otrs | 3.2.9 | All | All | All |
| Application | Otrs | Otrs | 3.3.0 | All | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta1 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta2 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta3 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta4 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta5 | All | All |
| Application | Otrs | Otrs | 3.3.0 | rc1 | All | All |
| Application | Otrs | Otrs | 3.3.1 | All | All | All |
| Application | Otrs | Otrs | 3.3.2 | All | All | All |
| Application | Otrs | Otrs | 3.3.3 | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| Security Advisory SA56655 - OTRS Cross-Site Request Forgery and SQL Injection Vulnerabilities - Secunia | af854a3a-2127-422b-91ae-364da2661108 | secunia.com | Vendor Advisory |
| Fixed: Missing quoting in State::StateGetStatesByType() (bug#10158). · OTRS/otrs@2997b36 · GitHub | af854a3a-2127-422b-91ae-364da2661108 | github.com | Patch |
| otrs.com| Security Advisory 2014-02 - SQL injection issue - otrs.com | af854a3a-2127-422b-91ae-364da2661108 | www.otrs.com | Patch, Vendor Advisory |
| OTRS CVE-2014-1471 Unspecified SQL Injection Vulnerabilitiy | af854a3a-2127-422b-91ae-364da2661108 | www.securityfocus.com | |
| oss-security - Re: CVE Request: otrs: CSRF issue in customer web interface | af854a3a-2127-422b-91ae-364da2661108 | www.openwall.com | |
| Fixed: Missing quoting in State::StateGetStatesByType() (bug#10158). · OTRS/otrs@0680603 · GitHub | af854a3a-2127-422b-91ae-364da2661108 | github.com | Patch |
| Security Advisory SA56644 - OTRS Help Desk Cross-Site Request Forgery and SQL Injection Vulnerabilities - Secunia | af854a3a-2127-422b-91ae-364da2661108 | secunia.com | Vendor Advisory |
| otrs.com| Release Notes: OTRS Help Desk 3.3.4 - otrs.com | af854a3a-2127-422b-91ae-364da2661108 | www.otrs.com | |
| osvdb.org/102661 | af854a3a-2127-422b-91ae-364da2661108 | osvdb.org | |
| Debian -- Security Information -- DSA-2867-1 otrs2 | af854a3a-2127-422b-91ae-364da2661108 | www.debian.org | |
| Fixed: Missing quoting in State::StateGetStatesByType() (bug#10158). · OTRS/otrs@c4ec920 · GitHub | af854a3a-2127-422b-91ae-364da2661108 | github.com | Patch |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.