CVE-2014-1695
Summary
| CVE | CVE-2014-1695 |
|---|---|
| State | PUBLISHED |
| Assigner | mitre |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2014-03-01 00:01:08 UTC |
| Updated | 2026-04-29 01:13:23 UTC |
| Description | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. |
Risk And Classification
Primary CVSS: v2.0 4.3 from [email protected]
AV:N/AC:M/Au:N/C:N/I:P/A:N
EPSS: 0.036290000 probability, percentile 0.879050000 (date 2026-05-09)
Problem Types: CWE-79 | n/a
CVSS v2.0 Breakdown
Access Vector
NetworkAccess Complexity
MediumAuthentication
NoneConfidentiality
NoneIntegrity
PartialAvailability
NoneAV:N/AC:M/Au:N/C:N/I:P/A:N
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Otrs | Otrs | 3.1.0 | All | All | All |
| Application | Otrs | Otrs | 3.1.1 | All | All | All |
| Application | Otrs | Otrs | 3.1.10 | All | All | All |
| Application | Otrs | Otrs | 3.1.11 | All | All | All |
| Application | Otrs | Otrs | 3.1.13 | All | All | All |
| Application | Otrs | Otrs | 3.1.14 | All | All | All |
| Application | Otrs | Otrs | 3.1.15 | All | All | All |
| Application | Otrs | Otrs | 3.1.16 | All | All | All |
| Application | Otrs | Otrs | 3.1.17 | All | All | All |
| Application | Otrs | Otrs | 3.1.18 | All | All | All |
| Application | Otrs | Otrs | 3.1.19 | All | All | All |
| Application | Otrs | Otrs | 3.1.2 | All | All | All |
| Application | Otrs | Otrs | 3.1.3 | All | All | All |
| Application | Otrs | Otrs | 3.1.4 | All | All | All |
| Application | Otrs | Otrs | 3.1.5 | All | All | All |
| Application | Otrs | Otrs | 3.1.6 | All | All | All |
| Application | Otrs | Otrs | 3.1.7 | All | All | All |
| Application | Otrs | Otrs | 3.1.8 | All | All | All |
| Application | Otrs | Otrs | 3.1.9 | All | All | All |
| Application | Otrs | Otrs | 3.2.0 | All | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta1 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta2 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta3 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta4 | All | All |
| Application | Otrs | Otrs | 3.2.0 | beta5 | All | All |
| Application | Otrs | Otrs | 3.2.0 | rc1 | All | All |
| Application | Otrs | Otrs | 3.2.1 | All | All | All |
| Application | Otrs | Otrs | 3.2.10 | All | All | All |
| Application | Otrs | Otrs | 3.2.14 | All | All | All |
| Application | Otrs | Otrs | 3.2.2 | All | All | All |
| Application | Otrs | Otrs | 3.2.3 | All | All | All |
| Application | Otrs | Otrs | 3.2.4 | All | All | All |
| Application | Otrs | Otrs | 3.2.5 | All | All | All |
| Application | Otrs | Otrs | 3.2.6 | All | All | All |
| Application | Otrs | Otrs | 3.2.7 | All | All | All |
| Application | Otrs | Otrs | 3.2.8 | All | All | All |
| Application | Otrs | Otrs | 3.2.9 | All | All | All |
| Application | Otrs | Otrs | 3.3.0 | All | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta1 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta2 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta3 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta4 | All | All |
| Application | Otrs | Otrs | 3.3.0 | beta5 | All | All |
| Application | Otrs | Otrs | 3.3.0 | rc1 | All | All |
| Application | Otrs | Otrs | 3.3.1 | All | All | All |
| Application | Otrs | Otrs | 3.3.2 | All | All | All |
| Application | Otrs | Otrs | 3.3.3 | All | All | All |
| Application | Otrs | Otrs | 3.3.4 | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| openSUSE-SU-2014:0360-1: moderate: otrs: security and bugfix update to 3 | af854a3a-2127-422b-91ae-364da2661108 | lists.opensuse.org | |
| Security Advisory SA57018 - OTRS Help Desk Unspecified Script Insertion Vulnerability - Secunia | af854a3a-2127-422b-91ae-364da2661108 | secunia.com | Vendor Advisory |
| otrs.com| Security Advisory 2014-03 - XSS Issue - otrs.com | af854a3a-2127-422b-91ae-364da2661108 | www.otrs.com | Vendor Advisory |
| OTRS 3.x Cross Site Scripting ≈ Packet Storm | af854a3a-2127-422b-91ae-364da2661108 | packetstormsecurity.com | Exploit |
| CVE-2014-1695 | af854a3a-2127-422b-91ae-364da2661108 | adamziaja.com | |
| OTRS < 3.1.x / < 3.2.x / < 3.3.x - Persistent Cross-Site Scripting - PHP webapps Exploit | af854a3a-2127-422b-91ae-364da2661108 | www.exploit-db.com | Exploit |
| www.osvdb.org/103781 | af854a3a-2127-422b-91ae-364da2661108 | www.osvdb.org | |
| OTRS Help Desk CVE-2014-1695 HTML Injection Vulnerability | af854a3a-2127-422b-91ae-364da2661108 | www.securityfocus.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.