CVE-2016-5843

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Summary

CVECVE-2016-5843
StatePUBLISHED
Assignermitre
Source PriorityCVE Program / NVD first with legacy fallback
Published2016-09-17 02:59:00 UTC
Updated2026-05-06 22:30:45 UTC
DescriptionMultiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

Risk And Classification

Primary CVSS: v3.0 9.4 CRITICAL from [email protected]

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

EPSS: 0.010300000 probability, percentile 0.774140000 (date 2026-05-06)

Problem Types: CWE-89 | n/a

VersionSourceTypeScoreSeverityVector
3.0[email protected]Primary9.4CRITICALCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
2.0[email protected]Primary9AV:N/AC:L/Au:N/C:C/I:P/A:P

CVSS v3.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
Low

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

CVSS v2.0 Breakdown

Access Vector
Network
Access Complexity
Low
Authentication
None
Confidentiality
Complete
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:N/C:C/I:P/A:P

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Faq 2.0.1 All All All
Application Otrs Faq 2.0.2 All All All
Application Otrs Faq 2.0.3 All All All
Application Otrs Faq 2.0.4 All All All
Application Otrs Faq 2.0.5 All All All
Application Otrs Faq 2.0.6 All All All
Application Otrs Faq 2.0.7 All All All
Application Otrs Faq 2.0.8 All All All
Application Otrs Faq 2.1.0 All All All
Application Otrs Faq 2.1.1 All All All
Application Otrs Faq 2.1.2 All All All
Application Otrs Faq 2.1.3 All All All
Application Otrs Faq 2.1.4 All All All
Application Otrs Faq 2.2.0 All All All
Application Otrs Faq 2.2.1 All All All
Application Otrs Faq 2.2.2 All All All
Application Otrs Faq 2.2.3 All All All
Application Otrs Faq 2.3.0 All All All
Application Otrs Faq 2.3.1 All All All
Application Otrs Faq 2.3.2 All All All
Application Otrs Faq 2.3.3 All All All
Application Otrs Faq 2.3.4 All All All
Application Otrs Faq 4.0.0 All All All
Application Otrs Faq 4.0.1 All All All
Application Otrs Faq 4.0.2 All All All
Application Otrs Faq 4.0.3 All All All
Application Otrs Faq 5.0.0 All All All
Application Otrs Faq 5.0.1 All All All
Application Otrs Faq 5.0.2 All All All
Application Otrs Faq 5.0.3 All All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Na N/a affected n/a Not specified

References

ReferenceSourceLinkTags
Fixed issue with not correctly quoted search parameters. · OTRS/FAQ@b805703 · GitHub af854a3a-2127-422b-91ae-364da2661108 github.com Issue Tracking, Patch
Malformed Request af854a3a-2127-422b-91ae-364da2661108 www.securityfocus.com
Fixed issue with not correctly quoted search parameters. · OTRS/FAQ@3700f75 · GitHub af854a3a-2127-422b-91ae-364da2661108 github.com Issue Tracking, Patch
Fixed issue with not correctly quoted search parameters. · OTRS/FAQ@8c9d63b · GitHub af854a3a-2127-422b-91ae-364da2661108 github.com Issue Tracking, Patch
Security Advisory 2016-01: Security Update for OTRS FAQ package - otrs.com af854a3a-2127-422b-91ae-364da2661108 www.otrs.com Vendor Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis
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