CVE-2018-20800

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Summary

CVECVE-2018-20800
StatePUBLIC
Assigner[email protected]
Source PriorityCVE Program / NVD first with legacy fallback
Published2019-03-13 22:29:00 UTC
Updated2019-03-18 14:12:00 UTC
DescriptionAn issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Risk And Classification

Problem Types: CWE-20

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Otrs 5.0.31 All All All
Application Otrs Otrs 6.0.13 All All All
Application Otrs Otrs 5.0.31 All All All
Application Otrs Otrs 6.0.13 All All All

References

ReferenceSourceLinkTags
Security Advisory 2018-10: Security Update for OTRS Framework - ((OTRS)) Community Edition MISC community.otrs.com Mitigation, Patch, Vendor Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

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