CVE-2020-1776

Summary

CVECVE-2020-1776
StatePUBLIC
Assigner[email protected]
Source PriorityCVE Program / NVD first with legacy fallback
Published2020-07-20 21:15:00 UTC
Updated2023-08-31 03:15:00 UTC
DescriptionWhen an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Risk And Classification

Problem Types: CWE-613

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All

References

ReferenceSourceLinkTags
OTRS Security Advisory 2020-13 | OTRS CONFIRM otrs.com Patch, Vendor Advisory
[SECURITY] [DLA 3551-1] otrs2 security update MLIST lists.debian.org
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

LEGACY: Marvin Voormann

Legacy QID Mappings

  • 180654 Debian Security Update for otrs2 (CVE-2020-1776)
  • 6000085 Debian Security Update for otrs2 (DLA 3551-1)
© CVE.report 2026 |

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.

CVE, CWE, and OVAL are registred trademarks of The MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. This site includes MITRE data granted under the following license.

CVE.report and Source URL Uptime Status status.cve.report