CVE-2020-1777

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Summary

CVECVE-2020-1777
StatePUBLIC
Assigner[email protected]
Source PriorityCVE Program / NVD first with legacy fallback
Published2020-10-15 19:15:00 UTC
Updated2021-10-19 12:04:00 UTC
DescriptionAgent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

Risk And Classification

Problem Types: CWE-200

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Otrs Otrs All All All All
Application Otrs Otrs All All All All

References

ReferenceSourceLinkTags
OTRS Security Advisory 2020-15 | OTRS CONFIRM otrs.com Vendor Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

LEGACY: László Gyaraki

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