CVE-2024-57728

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Summary

CVECVE-2024-57728
StatePUBLISHED
Assignermitre
Source PriorityCVE Program / NVD first with legacy fallback
Published2025-01-15 23:15:09 UTC
Updated2026-04-24 19:27:00 UTC
DescriptionSimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Risk And Classification

Primary CVSS: v3.1 7.2 HIGH from [email protected]

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

EPSS: 0.075490000 probability, percentile 0.937340000 (date 2026-06-20)

CISA KEV: Listed on 2026-04-24; due 2026-05-08; ransomware use Known

Problem Types: CWE-59 | CWE-22 | n/a | CWE-22 CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

VersionSourceTypeScoreSeverityVector
3.1[email protected]Primary7.2HIGHCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
3.1ADPDECLARED7.2HIGHCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
3.1134c704f-9b21-4f2e-91b3-4a467353bcc0Secondary7.2HIGHCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

CISA Known Exploited Vulnerability

VendorSimpleHelp
ProductSimpleHelp
NameSimpleHelp Path Traversal Vulnerability
Required ActionApply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Noteshttps://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Simple-help Simplehelp All All All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Na N/a affected n/a Not specified

References

ReferenceSourceLinkTags
simple-help.com/kb---security-vulnerabilities-01-2025 [email protected] simple-help.com Vendor Advisory
www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vul... 134c704f-9b21-4f2e-91b3-4a467353bcc0 www.microsoft.com Technical Description
www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simpl... [email protected] www.horizon3.ai Third Party Advisory
www.cisa.gov/known-exploited-vulnerabilities-catalog 134c704f-9b21-4f2e-91b3-4a467353bcc0 www.cisa.gov US Government Resource
www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotli... 134c704f-9b21-4f2e-91b3-4a467353bcc0 www.trendmicro.com Third Party Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis
CISA Known Exploited Vulnerabilities catalog CISA www.cisa.gov kev
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