ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2025-11456
StatePUBLISHED
AssignerWordfence
Source PriorityCVE Program / NVD first with legacy fallback
Published2025-11-21 08:15:48 UTC
Updated2026-10-18 20:10:00 UTC
DescriptionThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Risk And Classification

Primary CVSS: v3.1 9.8 CRITICAL from [email protected]

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS: 0.007340000 probability, percentile 0.535110000 (date 2026-10-18)

Problem Types: CWE-434 | CWE-434 CWE-434 Unrestricted Upload of File with Dangerous Type

VersionSourceTypeScoreSeverityVector
3.1[email protected]Secondary9.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
3.1CNADECLARED9.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Elula Wsdesk All All All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Elextensions ELEX WordPress HelpDesk Customer Ticketing System affected 3.3.1 semver Not specified

References

ReferenceSourceLinkTags
www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c05... [email protected] www.wordfence.com Third Party Advisory
plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-syste... [email protected] plugins.trac.wordpress.org Patch
wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system [email protected] wordpress.org Product
plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/in... [email protected] plugins.trac.wordpress.org Product
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: ifoundbug (en)

Additional Advisory Data

SourceTimeEvent
CNA2025-10-07T18:23:04.000ZVendor Notified
CNA2025-11-20T18:41:00.000ZDisclosed

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