Cisco Desk Phone 9800 Series, IP Phone 7800 and 8800 Series, and Video Phone 8875 with SIP Firmware Cross-Site Scripting Vulnerability
Summary
| CVE | CVE-2025-20351 |
|---|---|
| State | PUBLISHED |
| Assigner | cisco |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2025-10-15 17:15:49 UTC |
| Updated | 2026-10-08 11:10:00 UTC |
| Description | A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 running Cisco SIP Software could allow an unauthenticated, remote attacker to conduct XSS attacks against a user of the web UI. This vulnerability exists because the web UI of an affected device does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by persuading a user to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Note: To exploit this vulnerability, the phone must be registered to Cisco Unified Communications Manager and have Web Access enabled. Web Access is disabled by default. |
Risk And Classification
Primary CVSS: v3.1 6.1 MEDIUM from [email protected]
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Problem Types: CWE-79 | CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 3.1 | [email protected] | Secondary | 6.1 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N |
| 3.1 | CNA | CVSSV3_1 | 6.1 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N |
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
NoneUser Interaction
RequiredScope
ChangedConfidentiality
LowIntegrity
LowAvailability
NoneCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Hardware | Cisco | Desk Phone 9841 | - | All | All | All |
| Operating System | Cisco | Desk Phone 9841 Firmware | All | All | All | All |
| Hardware | Cisco | Desk Phone 9851 | - | All | All | All |
| Operating System | Cisco | Desk Phone 9851 Firmware | All | All | All | All |
| Hardware | Cisco | Desk Phone 9861 | - | All | All | All |
| Operating System | Cisco | Desk Phone 9861 Firmware | All | All | All | All |
| Hardware | Cisco | Desk Phone 9871 | - | All | All | All |
| Operating System | Cisco | Desk Phone 9871 Firmware | All | All | All | All |
| Hardware | Cisco | Ip Phone 7811 | - | All | All | All |
| Operating System | Cisco | Ip Phone 7811 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 7811 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 7811 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 7821 | - | All | All | All |
| Operating System | Cisco | Ip Phone 7821 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 7821 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 7821 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 7841 | - | All | All | All |
| Operating System | Cisco | Ip Phone 7841 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 7841 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 7841 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 7861 | - | All | All | All |
| Operating System | Cisco | Ip Phone 7861 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 7861 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 7861 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8811 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8811 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8811 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8811 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8821 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(0.7\) | mpp | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(2\) | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(2\) | sr1 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(2\) | sr2 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | sr1 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | sr2 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | sr3 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | sr4 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | sr5 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(3\) | sr6 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(4\) | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(4\) | sr1 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(4\) | sr2 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(4\) | sr3 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(5\) | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(5\) | sr1 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(5\) | sr2 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(5\) | sr3 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(6\) | All | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(6\) | sr1 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(6\) | sr2 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(6\) | sr4 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(6\) | sr5 | All | All |
| Operating System | Cisco | Ip Phone 8821 Firmware | 11.0\(6\) | sr6 | All | All |
| Hardware | Cisco | Ip Phone 8832 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8832 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8832 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8832 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8841 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8841 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8841 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8841 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8845 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8845 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8845 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8845 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8851 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8851 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8851 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8851 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8861 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8861 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8861 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8861 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Ip Phone 8865 | - | All | All | All |
| Operating System | Cisco | Ip Phone 8865 Firmware | All | All | All | All |
| Operating System | Cisco | Ip Phone 8865 Firmware | 14.3\(1\) | All | All | All |
| Operating System | Cisco | Ip Phone 8865 Firmware | 14.3\(1\) | sr1 | All | All |
| Hardware | Cisco | Video Phone 8875 | - | All | All | All |
| Operating System | Cisco | Video Phone 8875 Firmware | All | All | All | All |
| Operating System | Cisco | Video Phone 8875 Firmware | 2.3\(1\) | All | All | All |
| Operating System | Cisco | Video Phone 8875 Firmware | 2.3\(1\) | sr1 | All | All |
| Operating System | Cisco | Video Phone 8875 Firmware | All | All | All | All |
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-phone-... | [email protected] | sec.cloudapps.cisco.com | Vendor Advisory |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
Additional Advisory Data
Exploits
CNA: The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.
There are currently no legacy QID mappings associated with this CVE.