Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
Summary
| CVE | CVE-2025-20374 |
|---|---|
| State | PUBLISHED |
| Assigner | cisco |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2025-11-05 17:15:38 UTC |
| Updated | 2026-06-17 08:41:38 UTC |
| Description | A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials. |
Risk And Classification
Primary CVSS: v3.1 4.9 MEDIUM from [email protected]
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
EPSS: 0.011350000 probability, percentile 0.659740000 (date 2026-10-18)
Problem Types: CWE-22 | CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 3.1 | [email protected] | Secondary | 4.9 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N |
| 3.1 | CNA | CVSSV3_1 | 4.9 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N |
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
HighUser Interaction
NoneScope
UnchangedConfidentiality
HighIntegrity
NoneAvailability
NoneCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Cisco | Unified Contact Center Express | All | All | All | All |
| Application | Cisco | Unified Contact Center Express | 15.0 | All | All | All |
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.5(1)SU1 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1) | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(1) | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU1 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU3 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2) | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.0(1) | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.0(1)SU1 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.5(1)SU1 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.5(1) | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1) | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)SU1 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)SU2 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)SU3 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU03_ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU03_ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU02_ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU02_ES04 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU02_ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU01_ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU01_ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU02_ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES07 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES08 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU01_ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.0(1)ES04 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES06 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.0(1)ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.0(1)ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES05 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.0(1)ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES04 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(2)ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU3ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.0(1)SU1ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU3ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.5(1)SU1ES10 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.5(1)SU1ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(1)ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.5(1)ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU2 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU2ES04 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.6(1)ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 10.6(1)SU3ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.5(1)SU1ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.5(1)SU1ES01 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 11.0(1)SU1ES02 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU03_ES03 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU03_ES04 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU03_ES05 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected UCCX 15.0.1 | Not specified |
| CNA | Cisco | Cisco Unified Contact Center Express | affected 12.5(1)_SU03_ES06 | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mul... | [email protected] | sec.cloudapps.cisco.com | Vendor Advisory |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
Additional Advisory Data
Exploits
CNA: The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.
There are currently no legacy QID mappings associated with this CVE.