BMC FootPrints ITSM 20.20.02 <= 20.24.01.001 VIEWSTATE Deserialization RCE
Summary
| CVE | CVE-2025-71260 |
|---|---|
| State | PUBLISHED |
| Assigner | VulnCheck |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-03-19 14:16:13 UTC |
| Updated | 2026-04-22 17:29:42 UTC |
| Description | BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a deserialization of untrusted data vulnerability in the ASP.NET servlet's VIEWSTATE handling that allows authenticated attackers to execute arbitrary code. Attackers can supply crafted serialized objects to the VIEWSTATE parameter to achieve remote code execution and fully compromise the application. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01. |
Risk And Classification
Primary CVSS: v4.0 8.7 HIGH from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS: 0.140140000 probability, percentile 0.943650000 (date 2026-04-22)
Problem Types: CWE-502 | CWE-502 CWE-502 Deserialization of Untrusted Data
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 8.7 | HIGH | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | CVSS | 8.7 | HIGH | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N |
| 3.1 | [email protected] | Primary | 8.8 | HIGH | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
| 3.1 | CNA | CVSS | 8.8 | HIGH | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
NonePrivileges Required
LowUser Interaction
NoneConfidentiality
HighIntegrity
HighAvailability
HighSub Conf.
NoneSub Integrity
NoneSub Availability
NoneCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
LowUser Interaction
NoneScope
UnchangedConfidentiality
HighIntegrity
HighAvailability
HighCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
NVD Known Affected Configurations (CPE 2.3)
| Type | Vendor | Product | Version | Update | Edition | Language |
|---|---|---|---|---|---|---|
| Application | Bmc | Footprints Itsm | All | All | All | All |
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | BMC Software Inc. | FootPrints | affected 20.20.02 20.24.01.001 semver | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| docs.bmc.com/xwiki/bin/view/More-Products/Footprints/FootPrints/fp2024/Rel... | [email protected] | docs.bmc.com | Patch |
| www.vulncheck.com/advisories/bmc-footprints-itsm-viewstate-deserialization-rce | [email protected] | www.vulncheck.com | Third Party Advisory |
| labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-so-organized-bmc-f... | [email protected] | labs.watchtowr.com | Exploit, Third Party Advisory |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Sonny of watchTowr (en)
There are currently no legacy QID mappings associated with this CVE.