Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed

Summary

CVECVE-2026-119213
StatePUBLISHED
AssignerWordfence
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-11-07 03:17:01 UTC
Updated2026-11-07 03:17:01 UTC
DescriptionThe Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Risk And Classification

Primary CVSS: v3.1 3.7 LOW from [email protected]

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N

EPSS: 0.002250000 probability, percentile 0.131930000 (date 2026-11-07)

Problem Types: CWE-639 | CWE-639 CWE-639 Authorization Bypass Through User-Controlled Key


VersionSourceTypeScoreSeverityVector
3.1[email protected]Primary3.7LOWCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N
3.1CNADECLARED3.7LOWCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
High
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Wpmanageninja Fluent Support Helpdesk Customer Support Ticket System affected 2.4.7 semver Not specified

References

ReferenceSourceLinkTags
plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrati... [email protected] plugins.trac.wordpress.org
plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/F... [email protected] plugins.trac.wordpress.org
plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php [email protected] plugins.trac.wordpress.org
www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d... [email protected] www.wordfence.com
wordpress.org/plugins/fluent-support [email protected] wordpress.org
plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/F... [email protected] plugins.trac.wordpress.org
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: Santh (en)

Additional Advisory Data

SourceTimeEvent
CNA2026-10-29T16:32:55.000ZVendor Notified
CNA2026-11-06T13:47:32.000ZDisclosed

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