Faveo Helpdesk through 2.0.3 Cross-Department Ticket Disclosure via /ticket/print
Summary
| CVE | CVE-2026-124025 |
|---|---|
| State | PUBLISHED |
| Assigner | VulnCheck |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-11-06 20:17:20 UTC |
| Updated | 2026-11-06 20:17:20 UTC |
| Description | Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads. |
Risk And Classification
Primary CVSS: v4.0 5.3 MEDIUM from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS: 0.002770000 probability, percentile 0.202610000 (date 2026-11-07)
Problem Types: CWE-639 | CWE-639 Authorization Bypass Through User-Controlled Key
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 5.3 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | CVSS | 5.3 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N |
| 3.1 | [email protected] | Primary | 4.3 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
| 3.1 | CNA | CVSS | 4.3 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
NonePrivileges Required
LowUser Interaction
NoneConfidentiality
LowIntegrity
NoneAvailability
NoneSub Conf.
NoneSub Integrity
NoneSub Availability
NoneCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
LowUser Interaction
NoneScope
UnchangedConfidentiality
LowIntegrity
NoneAvailability
NoneCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | Faveosuite | Faveo-helpdesk | affected 2.0.3 custom | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1 | [email protected] | github.com | |
| github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec30... | [email protected] | github.com | |
| www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-tick... | [email protected] | www.vulncheck.com | |
| github.com/faveosuite/faveo-helpdesk | [email protected] | github.com | |
| github.com/faveosuite/faveo-helpdesk/issues/8369 | [email protected] | github.com | |
| github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Ag... | [email protected] | github.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: hieuPenguinnn (en)
CNA: Sandesh Menath (en)
There are currently no legacy QID mappings associated with this CVE.