Unauthenticated SQL Injection in ServiceNow AI Platform
Summary
| CVE | CVE-2026-13016 |
|---|---|
| State | PUBLISHED |
| Assigner | SN |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-09-24 19:17:11 UTC |
| Updated | 2026-09-24 21:00:46 UTC |
| Description | ServiceNow has remediated a SQL injection vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended. ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so. |
Risk And Classification
Primary CVSS: v4.0 9.3 CRITICAL from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Problem Types: CWE-89 | CWE-89 CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 9.3 | CRITICAL | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | CVSS | 9.3 | CRITICAL | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
NonePrivileges Required
NoneUser Interaction
NoneConfidentiality
HighIntegrity
HighAvailability
HighSub Conf.
NoneSub Integrity
NoneSub Availability
NoneCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | ServiceNow | ServiceNow AI Platform | affected Yokohama Patch 13 Hot Fix 5a custom | Not specified |
| CNA | ServiceNow | ServiceNow AI Platform | affected Zurich Patch 10 Hot Fix 3b custom | Not specified |
| CNA | ServiceNow | ServiceNow AI Platform | affected Zurich Patch 10 Hot Fix 4a W32 custom | Not specified |
| CNA | ServiceNow | ServiceNow AI Platform | affected Zurich Patch 11 Hot Fix 3 custom | Not specified |
| CNA | ServiceNow | ServiceNow AI Platform | affected Australia Patch 2 Hot Fix 4b W32 custom | Not specified |
| CNA | ServiceNow | ServiceNow AI Platform | affected Australia Patch 4 Hot Fix 3 custom | Not specified |
| CNA | ServiceNow | ServiceNow AI Platform | affected Australia Patch 5 custom | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| support.servicenow.com/kb | [email protected] | support.servicenow.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Adam Kues - Assetnote (en)
There are currently no legacy QID mappings associated with this CVE.