Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Summary
| CVE | CVE-2026-20314 |
|---|---|
| State | PUBLISHED |
| Assigner | cisco |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-08-19 17:18:39 UTC |
| Updated | 2026-08-20 13:01:19 UTC |
| Description | A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. |
Risk And Classification
Primary CVSS: v3.1 5 MEDIUM from [email protected]
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
EPSS: 0.002770000 probability, percentile 0.202610000 (date 2026-08-22)
Problem Types: CWE-918 | CWE-918 Server-Side Request Forgery (SSRF)
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 3.1 | [email protected] | Secondary | 5 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N |
| 3.1 | CNA | CVSSV3_1 | 5 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N |
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
LowUser Interaction
NoneScope
ChangedConfidentiality
NoneIntegrity
LowAvailability
NoneCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-p... | [email protected] | sec.cloudapps.cisco.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
Additional Advisory Data
Exploits
CNA: The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.
There are currently no legacy QID mappings associated with this CVE.