SolarWinds Web Help Desk SAML Authentication Bypass Vulnerability

Summary

CVECVE-2026-28323
StatePUBLISHED
AssignerSolarWinds
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-07-30 16:17:10 UTC
Updated2026-07-31 04:17:19 UTC
DescriptionSolarWinds Web Help Desk is found to be affected by a SAML authentication bypass vulnerability. This requires the SAML 2.0 authentication method to be enabled.

Risk And Classification

Primary CVSS: v3.1 9.8 CRITICAL from [email protected]

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS: 0.006380000 probability, percentile 0.470630000 (date 2026-08-01)

Problem Types: CWE-287 | CWE-287 CWE-287 Improper Authentication


VersionSourceTypeScoreSeverityVector
3.1[email protected]Secondary9.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
3.1CNACVSS9.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA SolarWinds Web Help Desk affected 2026.1 and all previous versions Not specified

References

ReferenceSourceLinkTags
www.solarwinds.com/trust-center/security-advisories/CVE-2026-28323 [email protected] www.solarwinds.com
documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm [email protected] documentation.solarwinds.com
documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-2-1_rele... [email protected] documentation.solarwinds.com
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: Dhabaleshwar Das (en)

Additional Advisory Data

Solutions

CNA: SolarWinds recommends customers upgrade to Web Help Desk version 2026.2.1 as soon as is practical.

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