SolarWinds Web Help Desk SAML Authentication Bypass Vulnerability
Summary
| CVE | CVE-2026-28323 |
|---|---|
| State | PUBLISHED |
| Assigner | SolarWinds |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-07-30 16:17:10 UTC |
| Updated | 2026-07-31 04:17:19 UTC |
| Description | SolarWinds Web Help Desk is found to be affected by a SAML authentication bypass vulnerability. This requires the SAML 2.0 authentication method to be enabled. |
Risk And Classification
Primary CVSS: v3.1 9.8 CRITICAL from [email protected]
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS: 0.006380000 probability, percentile 0.470630000 (date 2026-08-01)
Problem Types: CWE-287 | CWE-287 CWE-287 Improper Authentication
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 3.1 | [email protected] | Secondary | 9.8 | CRITICAL | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
| 3.1 | CNA | CVSS | 9.8 | CRITICAL | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
NoneUser Interaction
NoneScope
UnchangedConfidentiality
HighIntegrity
HighAvailability
HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | SolarWinds | Web Help Desk | affected 2026.1 and all previous versions | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| www.solarwinds.com/trust-center/security-advisories/CVE-2026-28323 | [email protected] | www.solarwinds.com | |
| documentation.solarwinds.com/en/success_center/whd/content/helpdesksecureconfiguration.htm | [email protected] | documentation.solarwinds.com | |
| documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-2-1_rele... | [email protected] | documentation.solarwinds.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Dhabaleshwar Das (en)
Additional Advisory Data
Solutions
CNA: SolarWinds recommends customers upgrade to Web Help Desk version 2026.2.1 as soon as is practical.
There are currently no legacy QID mappings associated with this CVE.