FreeScout: SSRF protection bypass via broken CIDR check in checkIpByMask()

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Summary

CVECVE-2026-34443
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-03-31 22:16:19 UTC
Updated2026-04-01 14:23:37 UTC
DescriptionFreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

Risk And Classification

Primary CVSS: v4.0 6.9 MEDIUM from [email protected]

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS: 0.000390000 probability, percentile 0.116060000 (date 2026-04-01)

Problem Types: CWE-918 | CWE-918 CWE-918: Server-Side Request Forgery (SSRF)

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary6.9MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/C...
4.0CNADECLARED6.9MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
None
User Interaction
None
Confidentiality
Low
Integrity
Low
Availability
None
Sub Conf.
None
Sub Integrity
None
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Freescout-help-desk Freescout affected < 1.8.211 Not specified

References

ReferenceSourceLinkTags
github.com/freescout-help-desk/freescout/commit/ca6d5bb572d3e8f52a0e654a... [email protected] github.com
github.com/freescout-help-desk/freescout/security/advisories/GHSA-c9v3-4... [email protected] github.com
github.com/freescout-help-desk/freescout/releases/tag/1.8.211 [email protected] github.com
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