Zammad has a server-side template injection leading to RCE via AI Agent

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Summary

CVECVE-2026-34724
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-04-08 19:25:22 UTC
Updated2026-04-08 21:26:13 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

Risk And Classification

Primary CVSS: v4.0 8.7 HIGH from [email protected]

CVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS: 0.000430000 probability, percentile 0.133060000 (date 2026-04-09)

Problem Types: CWE-94 | CWE-1336 | CWE-94 CWE-94: Improper Control of Generation of Code ('Code Injection') | CWE-1336 CWE-1336: Improper Neutralization of Special Elements Used in a Template Engine

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary8.7HIGHCVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/C...
4.0CNADECLARED8.7HIGHCVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
High
Attack Requirements
Present
Privileges Required
High
User Interaction
Active
Confidentiality
High
Integrity
High
Availability
High
Sub Conf.
High
Sub Integrity
High
Sub Availability
High

CVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected >= 7.0.0, < 7.0.1 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/security/advisories/GHSA-fg9w-jg8f-4j94 [email protected] github.com
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