FreeScout: User Account Enumeration via Password Reset Response Differentiation

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Summary

CVECVE-2026-45294
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-05-29 20:16:25 UTC
Updated2026-06-02 03:16:17 UTC
DescriptionFreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

Risk And Classification

Primary CVSS: v3.1 5.3 MEDIUM from [email protected]

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

EPSS: 0.000380000 probability, percentile 0.117210000 (date 2026-06-02)

Problem Types: CWE-203 | CWE-204 | CWE-203 CWE-203: Observable Discrepancy | CWE-204 CWE-204: Observable Response Discrepancy

VersionSourceTypeScoreSeverityVector
3.1[email protected]Secondary5.3MEDIUMCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
3.1CNADECLARED5.3MEDIUMCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Freescout-help-desk Freescout affected < 1.8.219 Not specified

References

ReferenceSourceLinkTags
github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2... 134c704f-9b21-4f2e-91b3-4a467353bcc0 github.com
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