SimpleHelp Authentication Bypass via Missing OIDC JWT Signature Verification

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Summary

CVECVE-2026-48558
StatePUBLISHED
AssignerVulnCheck
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-06-12 18:16:35 UTC
Updated2026-06-30 13:03:11 UTC
DescriptionSimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

Risk And Classification

Primary CVSS: v4.0 9.5 CRITICAL from [email protected]

CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS: 0.011600000 probability, percentile 0.633960000 (date 2026-07-12)

CISA KEV: Listed on 2026-06-29; due 2026-07-02; ransomware use Unknown

Problem Types: CWE-347 | CWE-347 Improper Verification of Cryptographic Signature

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary9.5CRITICALCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/C...
4.0CNACVSS9.5CRITICALCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
3.1[email protected]Secondary10CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
3.1CNACVSS10CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
Present
Privileges Required
None
User Interaction
None
Confidentiality
High
Integrity
High
Availability
High
Sub Conf.
High
Sub Integrity
High
Sub Availability
High

CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

CISA Known Exploited Vulnerability

VendorSimpleHelp
ProductSimpleHelp
NameSimpleHelp Authentication Bypass Vulnerability
Required ActionApply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Noteshttps://simple-help.com/security/simplehelp-security-update-2026-05 ; BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk ; Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk ; https://nvd.nist.gov/vuln/detail/CVE-2026-48558

NVD Known Affected Configurations (CPE 2.3)

TypeVendorProductVersionUpdateEditionLanguage
Application Simple-help Simplehelp All All All All
Application Simple-help Simplehelp 6.0 pre-release All All

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA SimpleHelp SimpleHelp affected 5.5.0 5.5.16 semver Not specified
CNA SimpleHelp SimpleHelp affected 6.0 6.0 RC2 custom Not specified

References

ReferenceSourceLinkTags
simple-help.com/release-news [email protected] simple-help.com Release Notes
horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authent... [email protected] horizon3.ai Third Party Advisory
www.cisa.gov/known-exploited-vulnerabilities-catalog 134c704f-9b21-4f2e-91b3-4a467353bcc0 www.cisa.gov US Government Resource
simple-help.com/security/simplehelp-security-update-2026-05 [email protected] simple-help.com Patch, Vendor Advisory
blackpointcyber.com/blog/a-djinn-in-the-machine-taskweavers-node-js-intrusion-chain 134c704f-9b21-4f2e-91b3-4a467353bcc0 blackpointcyber.com Technical Description, Third Party Advisory
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis
CISA Known Exploited Vulnerabilities catalog CISA www.cisa.gov kev

Vendor Comments And Credit

Discovery Credit

CNA: Zach Hanley (@hacks_zach) of Horizon3.ai (en)

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