SimpleHelp Authentication Bypass via Missing OIDC JWT Signature Verification
Summary
| CVE | CVE-2026-48558 |
|---|---|
| State | PUBLISHED |
| Assigner | VulnCheck |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-06-12 18:16:35 UTC |
| Updated | 2026-06-15 20:50:47 UTC |
| Description | SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required. |
Risk And Classification
Primary CVSS: v4.0 9.5 CRITICAL from [email protected]
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS: 0.006280000 probability, percentile 0.452980000 (date 2026-06-20)
Problem Types: CWE-347 | CWE-347 Improper Verification of Cryptographic Signature
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 9.5 | CRITICAL | CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/C... |
| 4.0 | CNA | CVSS | 9.5 | CRITICAL | CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H |
| 3.1 | [email protected] | Primary | 10 | CRITICAL | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H |
| 3.1 | CNA | CVSS | 10 | CRITICAL | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
PresentPrivileges Required
NoneUser Interaction
NoneConfidentiality
HighIntegrity
HighAvailability
HighSub Conf.
HighSub Integrity
HighSub Availability
HighCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
NoneUser Interaction
NoneScope
ChangedConfidentiality
HighIntegrity
HighAvailability
HighCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | SimpleHelp | SimpleHelp | affected 5.5.0 5.5.16 semver | Not specified |
| CNA | SimpleHelp | SimpleHelp | affected 6.0 6.0 RC2 custom | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| simple-help.com/release-news | [email protected] | simple-help.com | |
| horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authent... | [email protected] | horizon3.ai | |
| simple-help.com/security/simplehelp-security-update-2026-05 | [email protected] | simple-help.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Zach Hanley (@hacks_zach) of Horizon3.ai (en)
There are currently no legacy QID mappings associated with this CVE.