Zammad: Missing authorization check in GitHub + GitLab integration allows cross-ticket data leak

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-56726
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-09-25 18:17:26 UTC
Updated2026-09-25 20:17:08 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Risk And Classification

Primary CVSS: v4.0 5.1 MEDIUM from [email protected]

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Problem Types: CWE-862 | CWE-862 CWE-862: Missing Authorization

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary5.1MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/C...
4.0CNADECLARED5.1MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
Low
User Interaction
Passive
Confidentiality
Low
Integrity
None
Availability
None
Sub Conf.
None
Sub Integrity
None
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected < 7.0.2 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/releases/tag/7.0.2 [email protected] github.com
github.com/zammad/zammad/commit/e50ef69beab897317caa5e9490edba33aa1ac978 [email protected] github.com
github.com/zammad/zammad/commit/c767f32c006ff9842152f78e12f355f7f485304f [email protected] github.com
github.com/zammad/zammad/security/advisories/GHSA-96hh-fmj3-h4hp [email protected] github.com
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