Zammad: Missing authorization in GraphQL mutation for suggesting knowledge base answers

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-56730
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-09-25 18:17:27 UTC
Updated2026-09-29 20:17:20 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is meant to transform a knowledge base answer suggestion so it can be inserted into the ticket editor, but it only checks if the user has the ticket.agent permission. Checking the authorization to the knowledge base answer itself is missing. This vulnerability is fixed in 7.0.2.

Risk And Classification

Primary CVSS: v4.0 2.1 LOW from [email protected]

CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS: 0.003500000 probability, percentile 0.261040000 (date 2026-09-29)

Problem Types: CWE-862 | CWE-862 CWE-862: Missing Authorization

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary2.1LOWCVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/C...
4.0CNADECLARED2.1LOWCVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
Present
Privileges Required
Low
User Interaction
Passive
Confidentiality
Low
Integrity
None
Availability
None
Sub Conf.
None
Sub Integrity
None
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected < 7.0.2 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/commit/b059bd1cac36b1eab04cfc0783799e38b8072da7 [email protected] github.com
github.com/zammad/zammad/releases/tag/7.0.2 [email protected] github.com
github.com/zammad/zammad/security/advisories/GHSA-pf47-8964-pp23 [email protected] github.com
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