Zammad: Incorrect Authorization and Improper Privilege Management
Summary
| CVE | CVE-2026-56733 |
|---|---|
| State | PUBLISHED |
| Assigner | GitHub_M |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-09-25 18:17:27 UTC |
| Updated | 2026-09-28 14:45:39 UTC |
| Description | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions during the initialization of new identity objects exhibits a discrepancy: Under specific conditions, the granular restrictions of the access key being used are overridden by the latent authorization authority of the parent account. Consequently, this means that the intended separation of functional areas is nullified, resulting in an uncontrolled expansion of administrative discretion. Due to this potential integrity breach of the entire trust environment, an immediate evaluation of the authorization hierarchies is imperative. Impact An attacker can create new administrator accounts despite token restrictions. This grants full access to all system data (tickets, customers, configuration) and allows the attacker to take complete control of the Zammad instance. Abuse Scenario The vulnerability stems from a lack of synergy between the token-based authorization logic and the target system's functional authorization hierarchy, which allows for iterative escalation of the privileged access context. This issue is fixed in versions 7.0.2 and 7.1.0. |
Risk And Classification
Primary CVSS: v4.0 8.7 HIGH from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS: 0.002670000 probability, percentile 0.169720000 (date 2026-09-29)
Problem Types: CWE-269 | CWE-863 | CWE-269 CWE-269: Improper Privilege Management | CWE-863 CWE-863: Incorrect Authorization
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 8.7 | HIGH | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | DECLARED | 8.7 | HIGH | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
NonePrivileges Required
LowUser Interaction
NoneConfidentiality
HighIntegrity
HighAvailability
HighSub Conf.
NoneSub Integrity
NoneSub Availability
NoneCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Vendor Declared Affected Products
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| github.com/zammad/zammad/releases/tag/7.0.2 | [email protected] | github.com | |
| github.com/zammad/zammad/commit/e50ef69beab897317caa5e9490edba33aa1ac978 | [email protected] | github.com | |
| github.com/zammad/zammad/commit/f059eb2d9835bdc2666750e805631f67ff485642 | [email protected] | github.com | |
| github.com/zammad/zammad/security/advisories/GHSA-p3mg-2jxr-hww2 | [email protected] | github.com | |
| github.com/zammad/zammad/releases/tag/7.1.0 | [email protected] | github.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.