Zammad: Arbitrary File Deletion via Unvalidated Session Identifier in Long Polling Controller

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-61525
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-09-25 18:17:29 UTC
Updated2026-09-28 14:45:39 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficiently validated before being used to construct internal file paths. When the file-based session store is active (the default configuration), an authenticated attacker can manipulate the session identifier to reference locations outside the intended storage directory, leading to the deletion of arbitrary files and directories on the server. Exploitation requires only a low-privilege authenticated session and a single crafted request. Instances configured to use the Redis-based session store are not affected. This issue is fixed in versions 7.0.3 and 7.1.1.

Risk And Classification

Primary CVSS: v4.0 8.8 HIGH from [email protected]

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS: 0.003560000 probability, percentile 0.268600000 (date 2026-09-29)

Problem Types: CWE-22 | CWE-22 CWE-22: Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary8.8HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/C...
4.0CNADECLARED8.8HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
None
User Interaction
None
Confidentiality
None
Integrity
High
Availability
High
Sub Conf.
None
Sub Integrity
None
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected = 7.0.2 Not specified
CNA Zammad Zammad affected = 7.1.0 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/commit/f78ef2434fd8aad6c2fb8a702788f6e3f33565f6 [email protected] github.com
github.com/zammad/zammad/commit/cf3425712e8fae1bd40fa5814a49dc318dc84006 [email protected] github.com
github.com/zammad/zammad/security/advisories/GHSA-xp9w-hhf3-vfxx [email protected] github.com
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