FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files

Summary

CVECVE-2026-62855
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-11-06 17:18:33 UTC
Updated2026-11-06 18:18:17 UTC
DescriptionFreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.

Risk And Classification

Primary CVSS: v3.1 4.4 MEDIUM from [email protected]

CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N

Problem Types: CWE-23 | CWE-23 CWE-23: Relative Path Traversal


VersionSourceTypeScoreSeverityVector
3.1[email protected]Secondary4.4MEDIUMCVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N
3.1CNADECLARED4.4MEDIUMCVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
High
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Freescout-help-desk Freescout affected < 1.8.225 Not specified

References

ReferenceSourceLinkTags
github.com/freescout-help-desk/freescout/releases/tag/1.8.225 [email protected] github.com
github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e... [email protected] github.com
github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f... 134c704f-9b21-4f2e-91b3-4a467353bcc0 github.com
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