FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files
Summary
| CVE | CVE-2026-62855 |
|---|---|
| State | PUBLISHED |
| Assigner | GitHub_M |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-11-06 17:18:33 UTC |
| Updated | 2026-11-06 18:18:17 UTC |
| Description | FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225. |
Risk And Classification
Primary CVSS: v3.1 4.4 MEDIUM from [email protected]
CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N
Problem Types: CWE-23 | CWE-23 CWE-23: Relative Path Traversal
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 3.1 | [email protected] | Secondary | 4.4 | MEDIUM | CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N |
| 3.1 | CNA | DECLARED | 4.4 | MEDIUM | CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N |
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
HighPrivileges Required
HighUser Interaction
NoneScope
UnchangedConfidentiality
HighIntegrity
NoneAvailability
NoneCVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | Freescout-help-desk | Freescout | affected < 1.8.225 | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| github.com/freescout-help-desk/freescout/releases/tag/1.8.225 | [email protected] | github.com | |
| github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e... | [email protected] | github.com | |
| github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f... | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | github.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
No vendor comments have been submitted for this CVE.
There are currently no legacy QID mappings associated with this CVE.