Perfect Support Ticketing System 1.7 Broken Access Control via Agent Assignment
Summary
| CVE | CVE-2026-63082 |
|---|---|
| State | PUBLISHED |
| Assigner | VulnCheck |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-07-16 16:19:16 UTC |
| Updated | 2026-07-16 17:16:58 UTC |
| Description | Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls. |
Risk And Classification
Primary CVSS: v4.0 5.3 MEDIUM from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Problem Types: CWE-862 | CWE-862 Missing Authorization
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 5.3 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | CVSS | 5.3 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N |
| 3.1 | [email protected] | Secondary | 5.4 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N |
| 3.1 | CNA | CVSS | 5.4 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N |
CVSS v4.0 Breakdown
Attack Vector
NetworkAttack Complexity
LowAttack Requirements
NonePrivileges Required
LowUser Interaction
NoneConfidentiality
LowIntegrity
LowAvailability
NoneSub Conf.
NoneSub Integrity
NoneSub Availability
NoneCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CVSS v3.1 Breakdown
Attack Vector
NetworkAttack Complexity
LowPrivileges Required
LowUser Interaction
NoneScope
UnchangedConfidentiality
LowIntegrity
LowAvailability
NoneCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | Ultimate Fosters | Perfect Support Ticketing Document Management System | affected 1.7 custom | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| github.com/aaronamran/CVE-Disclosures/blob/main/CVE-2026/CVE-2026-63082 | [email protected] | github.com | |
| www.vulncheck.com/advisories/perfect-support-ticketing-system-broken-access-con... | [email protected] | www.vulncheck.com | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Aaron Amran Bin Amiruddin (en)
CNA: Shahrul Nizam Bin Shahrin (en)
There are currently no legacy QID mappings associated with this CVE.