Zammad: Remote image tracking bypass via shortened URL scheme

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-63206
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-09-25 19:17:54 UTC
Updated2026-09-25 20:17:29 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a shortened HTTP URL instead of a shortened HTTP URL). Modern browsers treat both forms as equivalent remote URLs. As a result, an attacker who sends a crafted email or ticket can cause the recipient's browser to silently load an image from an external server, revealing when and by whom the ticket was opened. Zammad's "remote content blocked" warning is not shown because the sanitizer does not recognize the shortened form as remote. This issue is fixed in version 7.1.2.

Risk And Classification

Primary CVSS: v4.0 5.3 MEDIUM from [email protected]

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Problem Types: CWE-20 | CWE-184 | CWE-20 CWE-20: Improper Input Validation | CWE-184 CWE-184: Incomplete List of Disallowed Inputs

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary5.3MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/C...
4.0CNADECLARED5.3MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
None
User Interaction
Passive
Confidentiality
Low
Integrity
None
Availability
None
Sub Conf.
None
Sub Integrity
None
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected < 7.1.2 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/security/advisories/GHSA-fpwp-w2p4-hqg7 [email protected] github.com
github.com/zammad/zammad/commit/a5878f37e4010f0b3bec85dae35af964cc1c8019 [email protected] github.com
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