Ladybird Web Solution Faveo Helpdesk - Broken Access Control

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-72554
StatePUBLISHED
AssignerTuranSec
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-08-11 12:17:41 UTC
Updated2026-08-11 16:17:35 UTC
DescriptionA broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

Risk And Classification

Primary CVSS: v3.1 6.5 MEDIUM from 309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

EPSS: 0.003340000 probability, percentile 0.261400000 (date 2026-08-12)

Problem Types: CWE-284 | CWE-284 CWE-284: Improper Access Control

VersionSourceTypeScoreSeverityVector
3.1309f9ea4-e3e9-4c6c-b79d-e8eb01244f2cSecondary6.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
3.1CNACVSS6.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

CVSS v3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Ladybird Web Solution Faveo Helpdesk affected 2.0.3 custom Not specified

References

ReferenceSourceLinkTags
github.com/ladybirdweb/faveo-helpdesk 309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c github.com
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

Vendor Comments And Credit

Discovery Credit

CNA: Bobur Abdugafforov (en)

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