Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute

MITRE NVD CVE.ORG JSON API

Summary

CVECVE-2026-84463
StatePUBLISHED
AssignerGitHub_M
Source PriorityCVE Program / NVD first with legacy fallback
Published2026-09-25 19:17:57 UTC
Updated2026-09-25 19:17:57 UTC
DescriptionZammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.

Risk And Classification

Primary CVSS: v4.0 6.3 MEDIUM from [email protected]

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Problem Types: CWE-79 | CWE-352 | CWE-838 | CWE-79 CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') | CWE-352 CWE-352: Cross-Site Request Forgery (CSRF) | CWE-838 CWE-838: Inappropriate Encoding for Output Context

VersionSourceTypeScoreSeverityVector
4.0[email protected]Secondary6.3MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N/E:X/C...
4.0CNADECLARED6.3MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N

CVSS v4.0 Breakdown

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
Low
User Interaction
Passive
Confidentiality
None
Integrity
None
Availability
None
Sub Conf.
High
Sub Integrity
High
Sub Availability
None

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Vendor Declared Affected Products

SourceVendorProductVersionPlatforms
CNA Zammad Zammad affected < 7.1.2 Not specified

References

ReferenceSourceLinkTags
github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc [email protected] github.com
github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c [email protected] github.com
CVE Program record CVE.ORG www.cve.org canonical
NVD vulnerability detail NVD nvd.nist.gov canonical, analysis

© CVE.report 2026

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.

CVE, CWE, and OVAL are registred trademarks of The MITRE Corporation and the authoritative source of CVE content is MITRE's CVE web site. This site includes MITRE data granted under the following license.

Free CVE JSON API cve.report/api

CVE.report and Source URL Uptime Status status.cve.report