Session fixation vulnerability in Enhancesoft's osTicket
Summary
| CVE | CVE-2026-9507 |
|---|---|
| State | PUBLISHED |
| Assigner | INCIBE |
| Source Priority | CVE Program / NVD first with legacy fallback |
| Published | 2026-06-16 13:16:38 UTC |
| Updated | 2026-06-16 15:36:43 UTC |
| Description | A session fixation vulnerability has been identified in osTicket v1.18.2. This security flaw allows an attacker to hijack a victim’s account by keeping the initial session identifier (OSTSESSID) active after a successful login. The issue lies in the fact that the application does not invalidate the pre-authentication cookie or generate a new identifier for the authenticated context. As a result, if an attacker manages to set a known session identifier in the victim’s browser, they will be able to maintain unauthorised access to the account once the victim has authenticated. |
Risk And Classification
Primary CVSS: v4.0 5.1 MEDIUM from [email protected]
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS: 0.004030000 probability, percentile 0.320280000 (date 2026-06-23)
Problem Types: CWE-38 | CWE-38 CWE-38 Path traversal: '\absolute\pathname\here'
| Version | Source | Type | Score | Severity | Vector |
|---|---|---|---|---|---|
| 4.0 | [email protected] | Secondary | 5.1 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/C... |
| 4.0 | CNA | CVSS | 5.1 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N |
CVSS v4.0 Breakdown
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Vendor Declared Affected Products
| Source | Vendor | Product | Version | Platforms |
|---|---|---|---|---|
| CNA | Enhancesoft | OsTicket | affected 1.18.2 | Not specified |
References
| Reference | Source | Link | Tags |
|---|---|---|---|
| www.incibe.es/en/incibe-cert/notices/aviso/session-fixation-vulnerability-e... | [email protected] | www.incibe.es | |
| CVE Program record | CVE.ORG | www.cve.org | canonical |
| NVD vulnerability detail | NVD | nvd.nist.gov | canonical, analysis |
Vendor Comments And Credit
Discovery Credit
CNA: Mario Valiente (en)
Additional Advisory Data
Solutions
CNA: The current (legacy) source code is in maintenance mode, whilst Enhancesoft is focusing on a complete rewrite of the code (v2.0). This means that release cycles and security updates for the legacy code have been significantly delayed.