{"api_version":"1","generated_at":"2026-07-23T03:13:39+00:00","cve":"CVE-2012-4751","urls":{"html":"https://cve.report/CVE-2012-4751","api":"https://cve.report/api/cve/CVE-2012-4751.json","docs":"https://cve.report/api","cve_org":"https://www.cve.org/CVERecord?id=CVE-2012-4751","nvd":"https://nvd.nist.gov/vuln/detail/CVE-2012-4751"},"summary":{"title":"CVE-2012-4751","description":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.","state":"PUBLISHED","assigner":"mitre","published_at":"2012-10-22 16:55:01","updated_at":"2026-04-29 01:13:23"},"problem_types":["CWE-79","n/a"],"metrics":[{"version":"2.0","source":"nvd@nist.gov","type":"Primary","score":"4.3","severity":"","vector":"AV:N/AC:M/Au:N/C:N/I:P/A:N","data":{"version":"2.0","vectorString":"AV:N/AC:M/Au:N/C:N/I:P/A:N","baseScore":4.3,"accessVector":"NETWORK","accessComplexity":"MEDIUM","authentication":"NONE","confidentialityImpact":"NONE","integrityImpact":"PARTIAL","availabilityImpact":"NONE"}}],"references":[{"url":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/","name":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":["Vendor Advisory"],"title":"Security Advisory 2012-03 | OTRS","mime":"text/html","httpstatus":"200","archivestatus":"200"},{"url":"http://www.kb.cert.org/vuls/id/603276","name":"http://www.kb.cert.org/vuls/id/603276","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":["US Government Resource"],"title":"VU#603276 - OTRS contains a cross-site scripting vulnerability","mime":"text/html","httpstatus":"200","archivestatus":"200"},{"url":"http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html","name":"http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":[],"title":"OTRS 3.1 Cross Site Scripting ≈ Packet Storm","mime":"text/html","httpstatus":"200","archivestatus":"200"},{"url":"http://www.securityfocus.com/bid/56093","name":"http://www.securityfocus.com/bid/56093","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":[],"title":"OTRS Email Body CVE-2012-4751 HTML Injection Vulnerability","mime":"text/html","httpstatus":"200","archivestatus":"0"},{"url":"http://znuny.com/en/#%21/advisory/ZSA-2012-03","name":"http://znuny.com/en/#%21/advisory/ZSA-2012-03","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":[],"title":"Support, Consulting, Development and Training for OTRS - Znuny GmbH","mime":"text/html","httpstatus":"200","archivestatus":"200"},{"url":"http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html","name":"http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":[],"title":"openSUSE-SU-2013:0145-1: moderate: update for otrs","mime":"text/html","httpstatus":"200","archivestatus":"404"},{"url":"http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py","name":"http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py","refsource":"af854a3a-2127-422b-91ae-364da2661108","tags":["Exploit"],"title":"404 Not Found","mime":"text/x-python","httpstatus":"404","archivestatus":"200"},{"url":"http://znuny.com/en/#!/advisory/ZSA-2012-03","name":"CONFIRM:http://znuny.com/en/#!/advisory/ZSA-2012-03","refsource":"MITRE","tags":[],"title":"Support, Consulting, Development and Training for OTRS - Znuny GmbH","mime":"text/html","httpstatus":"200","archivestatus":"200"},{"url":"https://www.cve.org/CVERecord?id=CVE-2012-4751","name":"CVE Program record","refsource":"CVE.ORG","tags":["canonical"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2012-4751","name":"NVD vulnerability detail","refsource":"NVD","tags":["canonical","analysis"]}],"affected":[{"source":"CNA","vendor":"n/a","product":"n/a","version":"affected n/a","platforms":[]}],"timeline":[],"solutions":[],"workarounds":[],"exploits":[],"credits":[],"nvd_cpes":[{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.0","cpe7":"beta1","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.0","cpe7":"beta2","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.0","cpe7":"beta3","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.0","cpe7":"beta4","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.0","cpe7":"beta5","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.0","cpe7":"beta6","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.1","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.10","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.11","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.12","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.13","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.14","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.2","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.3","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.4","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.5","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.6","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.7","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.8","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"2.4.9","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta1","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta2","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta3","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta4","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta5","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta6","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.0","cpe7":"beta7","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.1","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.10","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.11","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.12","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.13","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.14","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.15","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.16","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.2","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.3","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.4","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.5","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.6","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.7","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.8","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.0.9","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.0","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.1","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.10","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.2","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.3","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.4","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.5","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.6","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.7","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.8","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2012","cve_id":"4751","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"otrs","cpe5":"otrs","cpe6":"3.1.9","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"}],"vendor_comments":[],"enrichments":{"kev":null,"epss":null,"legacy_qids":[]},"source_records":{"cve_program":{"containers":{"adp":[{"providerMetadata":{"dateUpdated":"2024-08-06T20:42:55.334Z","orgId":"af854a3a-2127-422b-91ae-364da2661108","shortName":"CVE"},"references":[{"name":"openSUSE-SU-2013:0145","tags":["vendor-advisory","x_refsource_SUSE","x_transferred"],"url":"http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html"},{"name":"56093","tags":["vdb-entry","x_refsource_BID","x_transferred"],"url":"http://www.securityfocus.com/bid/56093"},{"tags":["x_refsource_CONFIRM","x_transferred"],"url":"http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py"},{"tags":["x_refsource_CONFIRM","x_transferred"],"url":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/"},{"tags":["x_refsource_CONFIRM","x_transferred"],"url":"http://znuny.com/en/#%21/advisory/ZSA-2012-03"},{"name":"VU#603276","tags":["third-party-advisory","x_refsource_CERT-VN","x_transferred"],"url":"http://www.kb.cert.org/vuls/id/603276"},{"tags":["x_refsource_MISC","x_transferred"],"url":"http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html"}],"title":"CVE Program Container"}],"cna":{"affected":[{"product":"n/a","vendor":"n/a","versions":[{"status":"affected","version":"n/a"}]}],"datePublic":"2012-10-17T00:00:00.000Z","descriptions":[{"lang":"en","value":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element."}],"problemTypes":[{"descriptions":[{"description":"n/a","lang":"en","type":"text"}]}],"providerMetadata":{"dateUpdated":"2013-01-29T10:00:00.000Z","orgId":"8254265b-2729-46b6-b9e3-3dfca2d5bfca","shortName":"mitre"},"references":[{"name":"openSUSE-SU-2013:0145","tags":["vendor-advisory","x_refsource_SUSE"],"url":"http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html"},{"name":"56093","tags":["vdb-entry","x_refsource_BID"],"url":"http://www.securityfocus.com/bid/56093"},{"tags":["x_refsource_CONFIRM"],"url":"http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py"},{"tags":["x_refsource_CONFIRM"],"url":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/"},{"tags":["x_refsource_CONFIRM"],"url":"http://znuny.com/en/#%21/advisory/ZSA-2012-03"},{"name":"VU#603276","tags":["third-party-advisory","x_refsource_CERT-VN"],"url":"http://www.kb.cert.org/vuls/id/603276"},{"tags":["x_refsource_MISC"],"url":"http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html"}],"x_legacyV4Record":{"CVE_data_meta":{"ASSIGNER":"cve@mitre.org","ID":"CVE-2012-4751","STATE":"PUBLIC"},"affects":{"vendor":{"vendor_data":[{"product":{"product_data":[{"product_name":"n/a","version":{"version_data":[{"version_value":"n/a"}]}}]},"vendor_name":"n/a"}]}},"data_format":"MITRE","data_type":"CVE","data_version":"4.0","description":{"description_data":[{"lang":"eng","value":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element."}]},"problemtype":{"problemtype_data":[{"description":[{"lang":"eng","value":"n/a"}]}]},"references":{"reference_data":[{"name":"openSUSE-SU-2013:0145","refsource":"SUSE","url":"http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html"},{"name":"56093","refsource":"BID","url":"http://www.securityfocus.com/bid/56093"},{"name":"http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py","refsource":"CONFIRM","url":"http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py"},{"name":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/","refsource":"CONFIRM","url":"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/"},{"name":"http://znuny.com/en/#!/advisory/ZSA-2012-03","refsource":"CONFIRM","url":"http://znuny.com/en/#!/advisory/ZSA-2012-03"},{"name":"VU#603276","refsource":"CERT-VN","url":"http://www.kb.cert.org/vuls/id/603276"},{"name":"http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html","refsource":"MISC","url":"http://packetstormsecurity.org/files/117504/OTRS-3.1-Cross-Site-Scripting.html"}]}}}},"cveMetadata":{"assignerOrgId":"8254265b-2729-46b6-b9e3-3dfca2d5bfca","assignerShortName":"mitre","cveId":"CVE-2012-4751","datePublished":"2012-10-22T16:00:00.000Z","dateReserved":"2012-09-04T00:00:00.000Z","dateUpdated":"2024-08-06T20:42:55.334Z","state":"PUBLISHED"},"dataType":"CVE_RECORD","dataVersion":"5.1"},"nvd":{"publishedDate":"2012-10-22 16:55:01","lastModifiedDate":"2026-04-29 01:13:23","problem_types":["CWE-79","n/a"],"metrics":{"cvssMetricV2":[{"source":"nvd@nist.gov","type":"Primary","cvssData":{"version":"2.0","vectorString":"AV:N/AC:M/Au:N/C:N/I:P/A:N","baseScore":4.3,"accessVector":"NETWORK","accessComplexity":"MEDIUM","authentication":"NONE","confidentialityImpact":"NONE","integrityImpact":"PARTIAL","availabilityImpact":"NONE"},"baseSeverity":"MEDIUM","exploitabilityScore":8.6,"impactScore":2.9,"acInsufInfo":false,"obtainAllPrivilege":false,"obtainUserPrivilege":false,"obtainOtherPrivilege":false,"userInteractionRequired":true}]},"configurations":[{"nodes":[{"operator":"OR","negate":false,"cpeMatch":[{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*","matchCriteriaId":"0B392055-8F04-4D66-9E34-18E08014E075"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*","matchCriteriaId":"56956C8B-A529-4B2C-93B1-2E5B857E104B"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*","matchCriteriaId":"6EA6E59E-9A98-4DB8-8289-4C3D05ECCE6B"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*","matchCriteriaId":"46E37D9A-107B-4FBA-8371-5E9C1B029CA7"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*","matchCriteriaId":"CF0E2F18-CD50-4A71-8291-76502AFAC579"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*","matchCriteriaId":"10F06ECD-C5FF-4912-9EDC-6C9A937CD844"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*","matchCriteriaId":"724A9C40-AE96-4AD5-BEB2-6C496F4C361D"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*","matchCriteriaId":"8AA5A554-016E-4CFB-A809-991B6902C3FA"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*","matchCriteriaId":"3821A8EF-ED18-49DD-BF52-DFDD982E35C6"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*","matchCriteriaId":"B41C77DB-BC99-4C50-BD86-FECB44ACF0A8"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*","matchCriteriaId":"C9D7CBCB-F4B8-4ACC-86C8-E45358F48697"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*","matchCriteriaId":"CB4EAE42-96BD-4B25-BFCC-6CFBF08F339C"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*","matchCriteriaId":"A07A35A7-55A5-4E78-98F8-38B1F3D4DA72"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*","matchCriteriaId":"73932047-8E00-4720-875A-7D414000F23F"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*","matchCriteriaId":"E9EB62C2-23EF-4B4F-9A68-DD1388E94E13"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*","matchCriteriaId":"ED6D3CC0-ED21-4BE5-989A-977FB267FED6"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.11:*:*:*:*:*:*:*","matchCriteriaId":"EC028B45-B693-457B-8D2C-312C7363593A"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.12:*:*:*:*:*:*:*","matchCriteriaId":"CAE458E4-7394-48EB-8711-BC360036C082"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.13:*:*:*:*:*:*:*","matchCriteriaId":"EBAA8183-513A-43E4-AAE2-5E654F95B4E2"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:2.4.14:*:*:*:*:*:*:*","matchCriteriaId":"EF68D197-5F0F-4E34-986F-A06B82EDE06F"}]}]},{"nodes":[{"operator":"OR","negate":false,"cpeMatch":[{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*","matchCriteriaId":"3FC9D47F-8774-47F5-AC8C-97CBA9879D09"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*","matchCriteriaId":"E501F8E9-3453-428A-AEDF-861A1FF09E3E"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*","matchCriteriaId":"E7834A4F-255F-48E3-B363-452E8CEE1D2C"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*","matchCriteriaId":"EFAB601C-F7CC-49F7-8FC0-8D76360AE237"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta5:*:*:*:*:*:*","matchCriteriaId":"DB57DF5E-C8A1-454C-A9EE-6BF486E74E54"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta6:*:*:*:*:*:*","matchCriteriaId":"47321F77-7019-46F9-B4E6-7490CD8F83C8"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.0:beta7:*:*:*:*:*:*","matchCriteriaId":"BC1AC1FB-87D5-457D-BFC4-4C6676950F20"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.1:*:*:*:*:*:*:*","matchCriteriaId":"480A5F3B-B1BC-4D66-9B86-424877BE8670"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.2:*:*:*:*:*:*:*","matchCriteriaId":"46F47052-E465-4230-B59E-C7463C649A4D"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.3:*:*:*:*:*:*:*","matchCriteriaId":"8694775A-9CE7-4E09-9C6E-9D3B26923513"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.4:*:*:*:*:*:*:*","matchCriteriaId":"01D3250B-2CE8-4C03-AB04-02A3D1EF72E8"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.5:*:*:*:*:*:*:*","matchCriteriaId":"666FB4D7-9917-4BAD-AD34-911FB315E1D1"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.6:*:*:*:*:*:*:*","matchCriteriaId":"45326D85-EC87-4C3F-84FD-2A6FA4926F17"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.7:*:*:*:*:*:*:*","matchCriteriaId":"9DB3159B-EF44-4D18-A4E9-EE149F588BEA"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.8:*:*:*:*:*:*:*","matchCriteriaId":"5F879541-066F-4C86-8844-B577EA8F2661"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.9:*:*:*:*:*:*:*","matchCriteriaId":"8C40A021-28B3-4358-951F-86F791A9655A"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.10:*:*:*:*:*:*:*","matchCriteriaId":"5D6605C7-A589-43BD-BB4A-1917D964569B"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.11:*:*:*:*:*:*:*","matchCriteriaId":"388F9AA8-CFF2-4742-B594-A5462DA424FC"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.12:*:*:*:*:*:*:*","matchCriteriaId":"5587B6D5-9219-4429-BA50-723CDA760377"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.13:*:*:*:*:*:*:*","matchCriteriaId":"6F2914F4-C45B-4CBA-8EF4-DA1FEC309895"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.14:*:*:*:*:*:*:*","matchCriteriaId":"61B492D3-5659-4F8B-A0B9-3F5937203BED"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.15:*:*:*:*:*:*:*","matchCriteriaId":"F5258544-BF7A-4C64-88A6-C95E4482FA70"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.0.16:*:*:*:*:*:*:*","matchCriteriaId":"706EACAF-7E79-4809-8206-818145101E48"}]}]},{"nodes":[{"operator":"OR","negate":false,"cpeMatch":[{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*","matchCriteriaId":"55EB05A1-9965-40D2-BABF-A666BE857166"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*","matchCriteriaId":"777A992E-1D05-493F-8E2F-15AB3F2A4562"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*","matchCriteriaId":"828189F1-EF8B-485C-946F-C12CCEE4E27D"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*","matchCriteriaId":"3D8020EA-A636-4C9B-A080-3EF092DF583B"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*","matchCriteriaId":"9C3C84E0-F4C1-4BDC-B7C1-519C4499FEC5"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*","matchCriteriaId":"51877344-2358-400D-89D5-6273992571FC"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*","matchCriteriaId":"9FC3B407-4C93-422F-800B-E747068826E8"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*","matchCriteriaId":"52A10F00-2869-4DDE-9548-B374EBC14C12"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*","matchCriteriaId":"6BF985A8-DB88-47DA-9F9A-B63F727D8239"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*","matchCriteriaId":"7A1D5FC4-BDFC-4D46-B722-8BFAC91C819F"},{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:*","matchCriteriaId":"5189FACC-454A-4AFD-A08C-0F4F7158EDEB"}]}]}]},"legacy_mitre":{"record":{"CveYear":"2012","CveId":"4751","Ordinal":"1","Title":"CVE-2012-4751","CVE":"CVE-2012-4751","Year":"2012"},"notes":[{"CveYear":"2012","CveId":"4751","Ordinal":"1","NoteData":"Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.","Type":"Description","Title":"CVE-2012-4751"},{"CveYear":"2012","CveId":"4751","Ordinal":"2","NoteData":"2012-10-22","Type":"Other","Title":"Published"},{"CveYear":"2012","CveId":"4751","Ordinal":"3","NoteData":"2013-01-29","Type":"Other","Title":"Modified"}]}}}