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An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. 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The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.","Type":"Description","Title":null},{"CveYear":"2017","CveId":"6626","Ordinal":"2","NoteData":"2017-05-03","Type":"Other","Title":"Published"},{"CveYear":"2017","CveId":"6626","Ordinal":"3","NoteData":"2017-07-10","Type":"Other","Title":"Modified"}]}}}