{"api_version":"1","generated_at":"2026-07-24T18:46:52+00:00","cve":"CVE-2020-2507","urls":{"html":"https://cve.report/CVE-2020-2507","api":"https://cve.report/api/cve/CVE-2020-2507.json","docs":"https://cve.report/api","cve_org":"https://www.cve.org/CVERecord?id=CVE-2020-2507","nvd":"https://nvd.nist.gov/vuln/detail/CVE-2020-2507"},"summary":{"title":"CVE-2020-2507","description":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","state":"PUBLIC","assigner":"security@qnap.com","published_at":"2021-02-03 16:15:00","updated_at":"2021-03-26 19:11:00"},"problem_types":["CWE-78"],"metrics":[],"references":[{"url":"https://www.qnap.com/zh-tw/security-advisory/qsa-20-08","name":"https://www.qnap.com/zh-tw/security-advisory/qsa-20-08","refsource":"CONFIRM","tags":["Vendor Advisory"],"title":"Multiple Vulnerabilities in Helpdesk - Security Advisory | QNAP","mime":"text/html","httpstatus":"200","archivestatus":"200"},{"url":"https://www.cve.org/CVERecord?id=CVE-2020-2507","name":"CVE Program record","refsource":"CVE.ORG","tags":["canonical"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2020-2507","name":"NVD vulnerability detail","refsource":"NVD","tags":["canonical","analysis"]}],"affected":[],"timeline":[],"solutions":[],"workarounds":[],"exploits":[],"credits":[{"source":"LEGACY","value":"Jose Antonio Pérez Piedra","lang":""}],"nvd_cpes":[{"cve_year":"2020","cve_id":"2507","vulnerable":"1","versionEndIncluding":"","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"qnap","cpe5":"helpdesk","cpe6":"*","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"},{"cve_year":"2020","cve_id":"2507","vulnerable":"1","versionEndIncluding":"1","cpe1":"cpe","cpe2":"2.3","cpe3":"a","cpe4":"qnap","cpe5":"helpdesk","cpe6":"*","cpe7":"*","cpe8":"*","cpe9":"*","cpe10":"*","cpe11":"*","cpe12":"*","cpe13":"*"}],"vendor_comments":[],"enrichments":{"kev":null,"epss":null,"legacy_qids":[]},"source_records":{"cve_program":{"CVE_data_meta":{"ASSIGNER":"security@qnap.com","DATE_PUBLIC":"2020-10-07T03:07:00.000Z","ID":"CVE-2020-2507","STATE":"PUBLIC","TITLE":"command injection vulnerability in Helpdesk"},"affects":{"vendor":{"vendor_data":[{"product":{"product_data":[{"product_name":"Helpdesk","version":{"version_data":[{"version_affected":"<","version_value":"3.0.3"}]}}]},"vendor_name":"QNAP Systems Inc."}]}},"credit":[{"lang":"eng","value":"Jose Antonio Pérez Piedra"}],"data_format":"MITRE","data_type":"CVE","data_version":"4.0","description":{"description_data":[{"lang":"eng","value":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3."}]},"generator":{"engine":"Vulnogram 0.0.9"},"impact":{"cvss":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"HIGH","baseScore":9.8,"baseSeverity":"CRITICAL","confidentialityImpact":"HIGH","integrityImpact":"HIGH","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","version":"3.1"}},"problemtype":{"problemtype_data":[{"description":[{"lang":"eng","value":"CWE-77 Improper Neutralization of Special Elements used in a Command ('Command Injection')"}]},{"description":[{"lang":"eng","value":"CWE-78 OS Command Injection"}]}]},"references":{"reference_data":[{"refsource":"MISC","url":"https://www.qnap.com/zh-tw/security-advisory/qsa-20-08","name":"https://www.qnap.com/zh-tw/security-advisory/qsa-20-08"}]},"solution":[{"lang":"eng","value":"QNAP has already fixed these issues in Helpdesk 3.0.3 and later versions.\n"}],"source":{"advisory":"QSA-20-08","discovery":"EXTERNAL"}},"nvd":{"publishedDate":"2021-02-03 16:15:00","lastModifiedDate":"2021-03-26 19:11:00","problem_types":["CWE-78"],"metrics":{"baseMetricV3":{"cvssV3":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"NONE","userInteraction":"NONE","scope":"UNCHANGED","confidentialityImpact":"HIGH","integrityImpact":"HIGH","availabilityImpact":"HIGH","baseScore":9.8,"baseSeverity":"CRITICAL"},"exploitabilityScore":3.9,"impactScore":5.9},"baseMetricV2":{"cvssV2":{"version":"2.0","vectorString":"AV:N/AC:L/Au:N/C:P/I:P/A:P","accessVector":"NETWORK","accessComplexity":"LOW","authentication":"NONE","confidentialityImpact":"PARTIAL","integrityImpact":"PARTIAL","availabilityImpact":"PARTIAL","baseScore":7.5},"severity":"HIGH","exploitabilityScore":10,"impactScore":6.4,"acInsufInfo":false,"obtainAllPrivilege":false,"obtainUserPrivilege":false,"obtainOtherPrivilege":false,"userInteractionRequired":false}},"configurations":{"CVE_data_version":"4.0","nodes":[{"operator":"OR","children":[],"cpe_match":[{"vulnerable":true,"cpe23Uri":"cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*","versionEndExcluding":"3.0.3","cpe_name":[]}]}]}},"legacy_mitre":{"record":{"CveYear":"2020","CveId":"2507","Ordinal":"162065","Title":"CVE-2020-2507","CVE":"CVE-2020-2507","Year":"2020"},"notes":[{"CveYear":"2020","CveId":"2507","Ordinal":"1","NoteData":"The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.","Type":"Description","Title":null},{"CveYear":"2020","CveId":"2507","Ordinal":"2","NoteData":"2021-02-03","Type":"Other","Title":"Published"},{"CveYear":"2020","CveId":"2507","Ordinal":"3","NoteData":"2021-03-11","Type":"Other","Title":"Modified"}]}}}