{"api_version":"1","generated_at":"2026-11-06T18:31:13+00:00","cve":"CVE-2026-103985","urls":{"html":"https://cve.report/CVE-2026-103985","api":"https://cve.report/api/cve/CVE-2026-103985.json","docs":"https://cve.report/api","cve_org":"https://www.cve.org/CVERecord?id=CVE-2026-103985","nvd":"https://nvd.nist.gov/vuln/detail/CVE-2026-103985"},"summary":{"title":"FreeScout: a restricted agent can lift their own admin-imposed \"see only assigned conversations\" restriction via profile save","description":"FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. 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Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231.","Type":"Description","Title":"FreeScout: a restricted agent can lift their own admin-imposed \""}]}}}