{"api_version":"1","generated_at":"2026-10-12T17:35:51+00:00","cve":"CVE-2026-48211","urls":{"html":"https://cve.report/CVE-2026-48211","api":"https://cve.report/api/cve/CVE-2026-48211.json","docs":"https://cve.report/api","cve_org":"https://www.cve.org/CVERecord?id=CVE-2026-48211","nvd":"https://nvd.nist.gov/vuln/detail/CVE-2026-48211"},"summary":{"title":"Cross-Site Request Forgery in Import/Export Admin console","description":"An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected","state":"PUBLISHED","assigner":"OTRS","published_at":"2026-10-12 07:16:36","updated_at":"2026-10-12 07:16:36"},"problem_types":["CWE-352","CWE-352 CWE-352 Cross-Site Request Forgery (CSRF)"],"metrics":[{"version":"3.1","source":"security@otrs.com","type":"Secondary","score":"5.4","severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","data":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","baseScore":5.4,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"NONE","userInteraction":"REQUIRED","scope":"UNCHANGED","confidentialityImpact":"NONE","integrityImpact":"LOW","availabilityImpact":"LOW"}},{"version":"3.1","source":"CNA","type":"CVSS","score":"5.4","severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","data":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":5.4,"baseSeverity":"MEDIUM","confidentialityImpact":"NONE","integrityImpact":"LOW","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","version":"3.1"}}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-10/","name":"https://otrs.com/release-notes/otrs-security-advisory-2026-10/","refsource":"security@otrs.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://www.cve.org/CVERecord?id=CVE-2026-48211","name":"CVE Program record","refsource":"CVE.ORG","tags":["canonical"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-48211","name":"NVD vulnerability detail","refsource":"NVD","tags":["canonical","analysis"]}],"affected":[{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","version":"affected 7.0.x","platforms":[]},{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","version":"affected 8.0.x","platforms":[]},{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","version":"affected 2023.x","platforms":[]},{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","version":"affected 2024.x","platforms":[]},{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","version":"affected 2025.x","platforms":[]},{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"OTRS","version":"affected 2026.x 2026.6.x patch","platforms":[]},{"source":"CNA","vendor":"OTRS GmbH (former OTRS AG)","product":"((OTRS)) Community Edition","version":"affected 6.x","platforms":[]}],"timeline":[],"solutions":[{"source":"CNA","title":"","value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches","time":"","lang":"en"}],"workarounds":[],"exploits":[],"credits":[{"source":"CNA","value":"Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability","lang":"en"}],"nvd_cpes":[],"vendor_comments":[],"enrichments":{"kev":null,"epss":null,"legacy_qids":[]},"source_records":{"cve_program":{"containers":{"cna":{"affected":[{"defaultStatus":"affected","modules":["Admin Interface"],"product":"OTRS","vendor":"OTRS GmbH (former OTRS AG)","versions":[{"status":"affected","version":"7.0.x"},{"status":"affected","version":"8.0.x"},{"status":"affected","version":"2023.x"},{"status":"affected","version":"2024.x"},{"status":"affected","version":"2025.x"},{"lessThanOrEqual":"2026.6.x","status":"affected","version":"2026.x","versionType":"patch"}]},{"defaultStatus":"affected","modules":["Admin Interface"],"product":"((OTRS)) Community Edition","vendor":"OTRS GmbH (former OTRS AG)","versions":[{"status":"affected","version":"6.x"}]}],"credits":[{"lang":"en","type":"reporter","value":"Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability"}],"datePublic":"2026-10-12T07:00:00.000Z","descriptions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"<div>An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The <code>OTRS AdminImportExport::TemplateDelete</code> action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.<br></div><div><p>This issue affects OTRS:</p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.7.X</li></ul>Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected<br></div>"}],"value":"An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"}],"impacts":[{"capecId":"CAPEC-62","descriptions":[{"lang":"en","value":"CAPEC-62 Cross Site Request Forgery"}]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":5.4,"baseSeverity":"MEDIUM","confidentialityImpact":"NONE","integrityImpact":"LOW","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-352","description":"CWE-352 Cross-Site Request Forgery (CSRF)","lang":"en","type":"CWE"}]}],"providerMetadata":{"dateUpdated":"2026-10-12T06:48:42.330Z","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS"},"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-10/"}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches<br>"}],"value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches"}],"source":{"advisory":"OSA-2026-10","defect":["SecOPS#2026062210000087","Issue#5091"],"discovery":"EXTERNAL"},"title":"Cross-Site Request Forgery in Import/Export Admin console","x_generator":{"engine":"Vulnogram 0.1.0-dev"}}},"cveMetadata":{"assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","assignerShortName":"OTRS","cveId":"CVE-2026-48211","datePublished":"2026-10-12T06:48:42.330Z","dateReserved":"2026-05-21T12:12:49.646Z","dateUpdated":"2026-10-12T06:48:42.330Z","state":"PUBLISHED"},"dataType":"CVE_RECORD","dataVersion":"5.2"},"nvd":{"publishedDate":"2026-10-12 07:16:36","lastModifiedDate":"2026-10-12 07:16:36","problem_types":["CWE-352","CWE-352 CWE-352 Cross-Site Request Forgery (CSRF)"],"metrics":{"cvssMetricV31":[{"source":"security@otrs.com","type":"Secondary","cvssData":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","baseScore":5.4,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"NONE","userInteraction":"REQUIRED","scope":"UNCHANGED","confidentialityImpact":"NONE","integrityImpact":"LOW","availabilityImpact":"LOW"},"exploitabilityScore":2.8,"impactScore":2.5}]},"configurations":[]},"legacy_mitre":{"record":{"CveYear":"2026","CveId":"48211","Ordinal":"1","Title":"Cross-Site Request Forgery in Import/Export Admin console","CVE":"CVE-2026-48211","Year":"2026"},"notes":[{"CveYear":"2026","CveId":"48211","Ordinal":"1","NoteData":"An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected","Type":"Description","Title":"Cross-Site Request Forgery in Import/Export Admin console"}]}}}