{"api_version":"1","generated_at":"2026-10-03T21:57:08+00:00","cve":"CVE-2026-94378","urls":{"html":"https://cve.report/CVE-2026-94378","api":"https://cve.report/api/cve/CVE-2026-94378.json","docs":"https://cve.report/api","cve_org":"https://www.cve.org/CVERecord?id=CVE-2026-94378","nvd":"https://nvd.nist.gov/vuln/detail/CVE-2026-94378"},"summary":{"title":"SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter","description":"The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.","state":"PUBLISHED","assigner":"Wordfence","published_at":"2026-10-03 03:16:37","updated_at":"2026-10-03 16:16:45"},"problem_types":["CWE-79","CWE-79 CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')"],"metrics":[{"version":"3.1","source":"security@wordfence.com","type":"Secondary","score":"6.4","severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","data":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","baseScore":6.4,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"LOW","userInteraction":"NONE","scope":"CHANGED","confidentialityImpact":"LOW","integrityImpact":"LOW","availabilityImpact":"NONE"}},{"version":"3.1","source":"CNA","type":"DECLARED","score":"6.4","severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","data":{"baseScore":6.4,"baseSeverity":"MEDIUM","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","version":"3.1"}}],"references":[{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php#L207","name":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php#L207","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve","name":"https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://plugins.svn.wordpress.org/supportcandy/","name":"https://plugins.svn.wordpress.org/supportcandy/","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L464","name":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L464","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php#L492","name":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php#L492","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L681","name":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L681","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php","name":"https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php","refsource":"security@wordfence.com","tags":[],"title":"","mime":"","httpstatus":"","archivestatus":"0"},{"url":"https://www.cve.org/CVERecord?id=CVE-2026-94378","name":"CVE Program record","refsource":"CVE.ORG","tags":["canonical"]},{"url":"https://nvd.nist.gov/vuln/detail/CVE-2026-94378","name":"NVD vulnerability detail","refsource":"NVD","tags":["canonical","analysis"]}],"affected":[{"source":"CNA","vendor":"psmplugins","product":"SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent","version":"affected 3.5.3 semver","platforms":[]}],"timeline":[{"source":"CNA","time":"2026-09-21T12:49:15.000Z","lang":"en","value":"Vendor Notified"},{"source":"CNA","time":"2026-10-02T14:16:04.000Z","lang":"en","value":"Disclosed"}],"solutions":[],"workarounds":[],"exploits":[],"credits":[{"source":"CNA","value":"Adrien Brunner","lang":"en"}],"nvd_cpes":[],"vendor_comments":[],"enrichments":{"kev":null,"epss":null,"legacy_qids":[]},"source_records":{"cve_program":{"containers":{"adp":[{"metrics":[{"other":{"content":{"id":"CVE-2026-94378","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","timestamp":"2026-10-03T15:36:46.798354Z","version":"2.0.3"},"type":"ssvc"}}],"providerMetadata":{"dateUpdated":"2026-10-03T15:42:47.299Z","orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP"},"title":"CISA ADP Vulnrichment"}],"cna":{"affected":[{"defaultStatus":"unaffected","product":"SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent","vendor":"psmplugins","versions":[{"lessThanOrEqual":"3.5.3","status":"affected","version":"0","versionType":"semver"}]}],"credits":[{"lang":"en","type":"finder","value":"Adrien Brunner"}],"descriptions":[{"lang":"en","value":"The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration."}],"metrics":[{"cvssV3_1":{"baseScore":6.4,"baseSeverity":"MEDIUM","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","version":"3.1"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-79","description":"CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')","lang":"en","type":"CWE"}]}],"providerMetadata":{"dateUpdated":"2026-10-03T02:25:35.234Z","orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","shortName":"Wordfence"},"references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php#L207"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L464"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L681"},{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php#L492"},{"url":"https://plugins.svn.wordpress.org/supportcandy/"},{"url":"https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php"}],"timeline":[{"lang":"en","time":"2026-09-21T12:49:15.000Z","value":"Vendor Notified"},{"lang":"en","time":"2026-10-02T14:16:04.000Z","value":"Disclosed"}],"title":"SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter"}},"cveMetadata":{"assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","assignerShortName":"Wordfence","cveId":"CVE-2026-94378","datePublished":"2026-10-03T02:25:35.234Z","dateReserved":"2026-09-21T12:34:10.300Z","dateUpdated":"2026-10-03T15:42:47.299Z","state":"PUBLISHED"},"dataType":"CVE_RECORD","dataVersion":"5.2"},"nvd":{"publishedDate":"2026-10-03 03:16:37","lastModifiedDate":"2026-10-03 16:16:45","problem_types":["CWE-79","CWE-79 CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')"],"metrics":{"cvssMetricV31":[{"source":"security@wordfence.com","type":"Secondary","cvssData":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","baseScore":6.4,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"LOW","userInteraction":"NONE","scope":"CHANGED","confidentialityImpact":"LOW","integrityImpact":"LOW","availabilityImpact":"NONE"},"exploitabilityScore":3.1,"impactScore":2.7}],"ssvcV203":[{"source":"134c704f-9b21-4f2e-91b3-4a467353bcc0","ssvcData":{"timestamp":"2026-10-03T15:36:46.798354Z","id":"CVE-2026-94378","options":[{"exploitation":"none"},{"automatable":"no"},{"technicalImpact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}]},"configurations":[]},"legacy_mitre":{"record":{"CveYear":"2026","CveId":"94378","Ordinal":"1","Title":"SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross","CVE":"CVE-2026-94378","Year":"2026"},"notes":[{"CveYear":"2026","CveId":"94378","Ordinal":"1","NoteData":"The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.","Type":"Description","Title":"SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross"}]}}}