Kayako ESupport Multiple Cross-Site Scripting and SQL Injection Vulnerabilities

BID:12037

Info

Kayako ESupport Multiple Cross-Site Scripting and SQL Injection Vulnerabilities

Bugtraq ID: 12037
Class: Input Validation Error
CVE:
Remote: Yes
Local: No
Published: Dec 18 2004 12:00AM
Updated: Dec 18 2004 12:00AM
Credit: Discovery is credited to James Bercegay of the GulfTech Security Research Team.
Vulnerable: Kayako eSupport 2.3
Kayako eSupport 2.2.5
Kayako eSupport 2.2
Kayako eSupport 2.1.8
Kayako eSupport 2.1.2
Not Vulnerable:

Discussion

Kayako ESupport Multiple Cross-Site Scripting and SQL Injection Vulnerabilities

Kayako eSupport is prone to multiple input validation vulnerabilities. One cross-site scripting and six SQL injection vulnerabilities.

These issues may collectively threaten compromise of software and database security properties. Possible attacks include theft of cookie-based authentication credentials, exposure or modification of database information, and a potential for attacks against the underlying database implementation.

Exploit / POC

Kayako ESupport Multiple Cross-Site Scripting and SQL Injection Vulnerabilities

The following example demonstrates cross-site scripting:

http://www.example.com/index.php?_a=knowledgebase&_j=search&searchm=[CODEGOESHERE]

The following examples demonstrate SQL injection:

http://www.example.com/index.php?_a=knowledgebase&_j=subcat&_i=[SQL]

http://www.example.com/index.php?_a=knowledgebase&_j=rate&_i=[SQL]&type=no

http://www.example.com/index.php?_a=knowledgebase&_j=questiondetails&_i=[SQL]

http://www.example.com/index.php?_a=tickets&_m=viewmain&email22=blah@blah&ticketkey22=[
SQL]

http://www.example.com/index.php?_a=tickets&_m=viewmain&email22=[SQL]&ticketkey22=

Solution / Fix

Kayako ESupport Multiple Cross-Site Scripting and SQL Injection Vulnerabilities

Solution:
The researcher who reported this issue stated that a fix was pending from the vendor. This has not been confirmed by Symantec.

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Currently we are not aware of any vendor-supplied patches for this issue. If you feel we are in error or are aware of more recent information, please mail us at: [email protected] <mailto:[email protected]>.

References

Kayako ESupport Multiple Cross-Site Scripting and SQL Injection Vulnerabilities

References:

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