Kayako eSupport Autoclose.PHP Remote File Include Vulnerability

Bugtraq ID:	19315
Class:	Input Validation Error
CVE:
Remote:	Yes
Local:	No
Published:	Aug 02 2006 12:00AM
Updated:	Aug 03 2006 08:16PM
Credit:	beford is credited with the discovery of this vulnerability.
Vulnerable:	Kayako eSupport 2.3.1 Kayako eSupport 2.3 Kayako eSupport 2.2.5 Kayako eSupport 2.2 Kayako eSupport 2.1.8 Kayako eSupport 2.1.2
Not Vulnerable:	Kayako eSupport 2.3.5

Kayako eSupport Autoclose.PHP Remote File Include Vulnerability

Kayako eSupport is prone to a remote file-include vulnerability because it fails to properly sanitize user-supplied input.

An attacker can exploit this issue to include arbitrary remote files containing malicious PHP code and execute it in the context of the webserver process. This may allow the attacker to compromise the application and to gain access to the underlying system.

This affects versions 2.3.1 and prior; other versions may also be vulnerable.

Kayako eSupport Autoclose.PHP Remote File Include Vulnerability

Attackers can exploit this issue via a web client.

The following proof-of-concept URI is available:

• /data/vulnerabilities/exploits/kayako-lteq2.3.1-rfi.txt

Kayako eSupport Autoclose.PHP Remote File Include Vulnerability

Solution:
The vendor has released version 2.3.5 to address this issue; please see the reference section for more information.

Kayako eSupport Autoclose.PHP Remote File Include Vulnerability

References:

• Kayako Homepage (Kayako)