OTRS 'AgentTicketZoom' HTML Injection Vulnerability

Bugtraq ID:	44384
Class:	Input Validation Error
CVE:
Remote:	Yes
Local:	No
Published:	Oct 25 2010 12:00AM
Updated:	Oct 25 2010 12:00AM
Credit:	Johan Schuyt
Vulnerable:	OTRS OTRS 2.4.8 OTRS OTRS 2.4.7 OTRS OTRS 2.4.6 OTRS OTRS 2.4.5 OTRS OTRS 2.4.4 OTRS OTRS 2.4.3 OTRS OTRS 2.4.2 OTRS OTRS 2.4.1
Not Vulnerable:	OTRS OTRS 2.4.9

OTRS 'AgentTicketZoom' HTML Injection Vulnerability

OTRS is prone to an HTML-injection vulnerability because it fails to properly sanitize user-supplied input before using it in dynamically generated content.

Successful exploits will allow attacker-supplied HTML and script code to run in the context of the affected browser, potentially allowing the attacker to steal cookie-based authentication credentials or to control how the site is rendered to the user. Other attacks are also possible.

Versions prior to OTRS 2.4.9 are vulnerable.

OTRS 'AgentTicketZoom' HTML Injection Vulnerability

Attackers can use a browser to exploit this issue.

OTRS 'AgentTicketZoom' HTML Injection Vulnerability

Solution:
Updates are available; please see the references for more information.

OTRS 'AgentTicketZoom' HTML Injection Vulnerability

References:

• OTRS Homepage (OTRS)
  
• OTRS Security Advisory 2010-03 (OTRS)