OTRS 'Body' Field HTML Injection Vulnerability

Bugtraq ID:	54890
Class:	Input Validation Error
CVE:	CVE-2012-2582
Remote:	Yes
Local:	No
Published:	Aug 08 2012 12:00AM
Updated:	Aug 31 2012 05:02PM
Credit:	loneferret
Vulnerable:	OTRS OTRS 3.0.10 OTRS OTRS 3.0.7 OTRS OTRS 3.0.6 OTRS OTRS 3.0.5 OTRS OTRS 2.4.11 OTRS OTRS 2.4.10 OTRS OTRS 2.4.10 OTRS OTRS 2.4.9 OTRS OTRS 2.4.8 OTRS OTRS 2.4.8 OTRS OTRS 2.4.7 OTRS OTRS 2.4.6 OTRS OTRS 2.4.5 OTRS OTRS 2.4.4 OTRS OTRS 2.4.3 OTRS OTRS 2.4.2 OTRS OTRS 3.0.4 OTRS OTRS 3.0.3 OTRS OTRS 3.0.2 OTRS OTRS 3.0.1 OTRS OTRS 2.4.1 Debian Linux 6.0 sparc Debian Linux 6.0 s/390 Debian Linux 6.0 powerpc Debian Linux 6.0 mips Debian Linux 6.0 ia-64 Debian Linux 6.0 ia-32 Debian Linux 6.0 arm Debian Linux 6.0 amd64
Not Vulnerable:

OTRS 'Body' Field HTML Injection Vulnerability

OTRS is prone to an HTML-injection vulnerability because it fails to properly sanitize user-supplied input before using it in dynamically generated content.

Successful exploits will allow attacker-supplied HTML and script code to run in the context of the affected browser, potentially allowing the attacker to steal cookie-based authentication credentials or to control how the site is rendered to the user. Other attacks are also possible.

OTRS 3.1.4 is vulnerable; other versions may also be affected.

OTRS 'Body' Field HTML Injection Vulnerability

Attackers can use a browser to exploit this issue.

The following exploit code is available:

• /data/vulnerabilities/exploits/54890.py

OTRS 'Body' Field HTML Injection Vulnerability

Solution:
Vendor updates are available. Please see the references for more information.

OTRS 'Body' Field HTML Injection Vulnerability

References:

• OTRS Homepage (OTRS)
  
• Security Advisory 2012-01 (OTRS)
  
• Open Technology Real Services cross-site scripting vulnerability (US CERT)
  
• Znuny Security Advisory for OTRS - ZSA-2012-01 (Znuny)