QID 375899

Date Published: 2021-09-29

QID 375899: Palo Alto Networks GlobalProtect App Clear Text Passwords Log Vulnerability (GPC-10404)

The GlobalProtect app provides a simple way to extend the enterprise security policies out to mobile endpoints.

Affected Versions :
GlobalProtect app 5.0 versions earlier than 5.0.9 on Windows or MacOS
GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS
QID Detection Logic (Authenticated):
This authenticated QID detects vulnerable versions of GlobalProtect Agent on Windows and MacOS.

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows..

  • CVSS V3 rated as Medium - 5.5 severity.
  • CVSS V2 rated as Low - 1.7 severity.
  • Solution
    Refer to Palo Alto security advisory GPC-10404 for updates and patch information.Workaround:
    Multiple workarounds exists for this issue: 1. Do not set the Logging Level option to Dump while collecting troubleshooting logs. This issue does not occur when the Logging Level is set to Debug.
    2. Set the Save User Credential option to No in the GlobalProtect Portal Agent configuration.
    3. Use Single Sign On (SSO) feature instead of the Save User Credential option.
    Vendor References

    CVEs related to QID 375899

    Software Advisories
    Advisory ID Software Component Link
    GPC-10404 URL Logo security.paloaltonetworks.com/CVE-2020-2004

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