QID 376137

Date Published: 2021-12-08

QID 376137: Zoho ManageEngine ServiceDesk Plus Remote Code Execution (RCE) Vulnerability

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base.
Zoho ManageEngine ServiceDesk Plus (SDP) before 11306 allows unauthenticated remote code execution (RCE).

Affected Versions:
Zoho ServiceDesk Plus (SDP) before 11306

QID Detection logic:(authenticated and unauthenticated)

It checks for vulnerable version of Zoho ManageEngine ServiceDesk Plus

Successful exploitation of this vulnerability could allow an unauthenticated remote attacker to execute arbitrary code on the target system.

CVSS V3 rated as Critical - 9.8 severity.

CVSS V2 rated as High - 7.5 severity.

Solution

Customers are advised to update to Zoho ManageEngine ServiceDesk Plus build 11306 or later.

Vendor References

ServiceDesk Plus - pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021

CVEs related to QID 376137

CVE-2021-44077 |

Software Advisories

Advisory ID	Software	Component	Link
ServiceDesk Plus			pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021

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