QID 376146

Date Published: 2021-12-27

QID 376146: Zoho ManageEngine ServiceDesk Plus Authentication Bypass (SD-96823)

Zoho ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base.
Zoho ManageEngine ServiceDesk Plus is vulnerable to authentication bypass. Affected Versions:
Zoho ManageEngine ServiceDesk Plus before 11302

A successful exploitation of this vulnerability allows authentication bypass to a few REST-API URLs without authentication.

CVSS V3 rated as Critical - 9.8 severity.

CVSS V2 rated as High - 7.5 severity.

Solution

Update to Zoho ManageEngine ServiceDesk Plus 11303 or later.

Vendor References

SD-96823 - www.manageengine.com/products/service-desk/on-premises/readme.html#11302

CVEs related to QID 376146

CVE-2021-37415 |

Software Advisories

Advisory ID	Software	Component	Link
SD-96823			www.manageengine.com/products/service-desk/on-premises/readme.html#11302

By selecting these links, you may be leaving CVEreport webspace. We have provided these links to other websites because they may have information that would be of interest to you. No inferences should be drawn on account of other sites being referenced, or not, from this page. There may be other websites that are more appropriate for your purpose. CVEreport does not necessarily endorse the views expressed, or concur with the facts presented on these sites. Further, CVEreport does not endorse any commercial products that may be mentioned on these sites. Please address comments about any linked pages to [email protected].