QID 376151

Date Published: 2021-12-10

QID 376151: Zoho ManageEngine ServiceDesk Plus MSP Remote Code Execution (RCE) Vulnerability

ServiceDesk Plus MSP is a web based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation.

Zoho ManageEngine ServiceDesk Plus MSP from 10527 to 10529 allows unauthenticated remote code execution (RCE).

Affected Versions:
Zoho ServiceDesk Plus MSP from 10527 to 10529

QID Detection logic:(authenticated and unauthenticated)

It checks for vulnerable version of Zoho ManageEngine ServiceDesk Plus MSP

Successful exploitation of this vulnerability could allow an unauthenticated remote attacker to execute arbitrary code on the target system.

CVSS V3 rated as Critical - 9.8 severity.

CVSS V2 rated as High - 7.5 severity.

Solution

Customers are advised to update to Zoho ManageEngine ServiceDesk Plus MSP build 10530 or later.

Vendor References

ServiceDesk Plus MSP - pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529

CVEs related to QID 376151

CVE-2021-44077 |

Software Advisories

Advisory ID	Software	Component	Link
ServiceDesk Plus MSP			pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529

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