QID 378331

Date Published: 2023-05-16

QID 378331: Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, SupportCenter Plus and AssetExplorer Privilege Escalation Vulnerability

Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP, SupportCenter Plus and AssetExplorer are vulnerable to privilege escalation vulnerability. This vulnerability allows an attacker to gain access to restricted data in a Postgres database system by utilizing a certain PostgreSQL function in the query, allowing the validation process to be bypassed.

Affected Versions:
ServiceDesk Plus 14103 and below
ServiceDesk Plus MSP 13004 and below
SupportCenter Plus 11027 and below
AssetExplorer 6987 and below

QID Detection Logic (Authenticated):
This QID checks for vulnerable version of Zoho ManageEngine product by reading the build version from product.conf or buildinfo.xml file.

The vulnerability may allow a local attacker to escalate privileges.

  • CVSS V3 rated as High - 6.5 severity.
  • CVSS V2 rated as Medium - 4 severity.
  • Solution
    Vendor has released patches addressing the vulnerability. For more information please refer to Zoho ManageEngine Security Advisory

    Vendor References

    CVEs related to QID 378331

    Software Advisories
    Advisory ID Software Component Link
    Zoho ManageEngine Security Advisory URL Logo www.manageengine.com/products/service-desk/CVE-2023-26600.html