QID 378342

Date Published: 2023-04-06

QID 378342: Zoho ManageEngine ServiceDesk Plus Stored Cross-Site Scripting (XSS) Vulnerability

Zoho ManageEngine ServiceDesk Plus is vulnerable to stored cross-site scripting (XSS) vulnerability.

A stored cross-site scripting (XSS) vulnerability allowed users with the Admin role to inject a malicious JavaScript under the Advanced Portal configurations. The script is executed when a user views the product tour or the product tour preview.

Affected Versions:
ServiceDesk Plus 14103 and below

QID Detection Logic (Authenticated):
Windows: Checks for vulnerable version of ManageEngine ServiceDesk Plus by reading the version from buildinfo.xml file.

Successful exploitation of this vulnerability may allow an attacker with the Admin role to inject a malicious JavaScript under the Advanced Portal configurations.

  • CVSS V3 rated as High - 6.1 severity.
  • CVSS V2 rated as High - 6.4 severity.
    • Solution
    Vendor has released patches addressing the vulnerability. For more information please refer to Zoho ManageEngine Security Advisory

    Vendor References

    CVEs related to QID 378342

    CVE-2023-23074 |
    Software Advisories
    Advisory ID Software Component Link
    Zoho ManageEngine Security Advisory URL Logo www.manageengine.com/products/service-desk/CVE-2023-23074.html
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